The UK is currently in lockdown in order to try to limit the spead of the COVID-19. OPENXTRA is currently running a skeleton staff in order to reduce the risk of transmission of the virus. It is likely that even the minimal staffing we currently have will need to be reduced in due course.
Our main priority at the moment is to fulfill all outstanding orders as best we can. We try very hard to deliver orders for next day delivery. It is looking increasingly unlikely that orders will be delivered next day.
The products that are not currently in stock have much uncertainty as to when they will be back in stock. The global logistics system is working at the moment but we cannot guarantee for how long that will continue.
Please be assured that I will be available by email and online chat whatever happens. I can access both email and online chat from home.
Take care and hopefully everything will be back to normal soon.