AVTECH Room Alert Buyers Guide

The AVTECH Room Alert monitors are highly functional environment monitors with great value for your money. They have the features you'll love and are also absolutely rock solid. From the most economical of the range, the Room Alert 3 Wi-Fi, all the way through to the powerful Room Alert 32S, you'll love the convenience and value.

 On this page:

Each Room Alert model has an embedded web server. The web server enables you to carry out configuration and monitoring duties all from your web browser. Managing an estate of many monitors from the web server can be a repetitive, tedious and error prone. Fortunately, AVTECH have a solution for you. See the Room Alert Integration section further down.

Room Alert Feature Summary

  Room Alert 3 Wi-Fi Room Alert 3E Room Alert 3S Room Alert 12E Room Alert 12ER Room Alert 12S Room Alert 12SR Room Alert 32E Room Alert 32S
Warranty One Year One Year Three Years One Year One Year Three Years Three Years One Year Three Years
Mounting Wall Wall Wall Wall Rack Wall Rack Rack Rack
Network Wi-Fi Ethernet Ethernet Ethernet Ethernet Ethernet Ethernet Ethernet Ethernet
Power over Ethernet (PoE)
Digital Sensors Digital sensor ports only support connecting digital sensors. Digital sensors measure within a range of values, like a temperature range. 1 1 1 3 3 3 3 8 8
Switch Sensors Switch sensor ports only support connecting switch sensors. Switch sensors only measure one of two states, the normal state and the alarm state. Take the smoke sensor as an example, it has a normal state which indicates no significant smoke is present and an alarm state that indicates that a significant amount of smoke is present perhaps indicating a fire. 1 1 1 4 4 4 4 16 16
Analog Sensors Analog sensors provide values as voltages between 0-5VDC. Common analog sensors include current loops and extreme high and low temperature sensors. The Room Alert 3 WiFi and Room Alert 3E do not support analog sensors, but you can buy the Digital Temperature & Analog Sensor to add support at the cost of one of your digital sensor ports. 0 0 0 1 1 1 1 2 2
Light Tower & Relay PortsA port for connecting a Light Tower to your Room Alert. There are two port types. The Room Alert 4E / 4ER has a six terminal port to plug in the AVTECH External Light Tower. The Room Alert 12E, 12ER, 32E and 32W all have RJ11 connectors dedicated to the light tower. But the light tower must be the model with the built-in light tower adapter. The Room Alert 3E also supports the light tower but does not have a dedicated port. You must use one of your digital sensor ports to connect the light tower. 0 0 [1] 0 [1] 1 [1] 1 [1] 1 [1] 1 [1] 2 [1] 2 [1]
Relay Output PortsTwo pin port (0.3A@125VAC / 1A@24VDC) for connecting an output relay to your Room Alert. 0 0 0 1 1 1 1 2 2
Built-in Sensors Temperature Temperature Temperature Temperature Temperature Temperature Temperature Temperature, Humidity, Power Temperature, Humidity, Power
Supplied External Sensors None None None 1 x Digital 7.5m Temperature / Humidity Sensor 1 x Digital 7.5m Temperature / Humidity Sensor 1 x Digital 7.5m Temperature / Humidity Sensor 1 x Digital 7.5m Temperature / Humidity Sensor 1 x Digital 7.5m Temperature / Humidity Sensor 1 x Digital 7.5m Temperature / Humidity Sensor
Secure HTTPS
Secure Email Alerts
SNMP Support None SNMP v1 SNMP v1
SNMP v2c
SNMP v3
SNMP v1 SNMP v1 SNMP v1
SNMP v2c
SNMP v3
SNMP v1
SNMP v2c
SNMP v3
SNMP v1 SNMP v1
SNMP v2c
SNMP v3
Built-in UPS An Uninterruptable Power Supply or UPS keeps your monitoring system alive during power outages giving your monitoring system time to send alerts.

[1] A Light Tower can be connected to the Room Alert 3E, Room Alert 3S, Room Alert 12E & 12ER, Room Alert 12S & 12SR and Room Alert 32S using a Light Tower Adapter. The Room Alert 12S, 12SR and 32S all have dedicated ports for connecting the Light Tower with Adapter. On the Room Alert 3E and 3S you need to use one of the digital sensor ports. You can buy a light tower with integrated light tower adapter for use with the Room Alert 3E, 3S, 12E, 12ER, 12S, 12SR, 32E and 32S.

Improve Security with Room Alert PRO Monitors

AVTECH Software have introducing a new line of improved Room Alert PRO monitors with new security features built-in from the beginning. Many businesses are becoming increasingly security conscious due to new government regulations as well as well founded concerns about bad actors attempting to steal their information.

The new Room Alert PRO range updates the tried and tested Room Alert range with new security features like the built-in website using encrypted data on the network. In addition, SNMP support has been updated to support SNMP v3 implementing encrypted datagrams as well as encrypted SNMP traps.

Room Alert Integration Options

RoomAlert.com is a cloud based service for monitoring Room Alert monitors and newer Axis cameras combined with a download area for device firmware updates and Device ManageR software and plugins. The service has a number of different subscription levels, Lite, Personal, Professional and Enterprise. The level of your subscription dictates what level of access to the RoomAlert.com service you receive. If you require a level of access afforded by a higher level of subscription, you can upgrade your subscription to the higher level at any time.

Room Alert Manager Device Screen

Room Alert Manager

Room Alert Manager is AVTECH's all-in-one software solution for the discovery, management, monitoring, alerting, logging, graphing, automatic action and more of AVTECH's IT & facilities environment monitoring products. Complete with its unique range of features, Room Alert Manager runs as a Windows Service and will continuously and automatically discover Room Alert devices network-wide and display multiple units through a single IP address. Multi-level user access is available through Room Alert Manager’s web interface, accessible from anywhere.

Room Alert Manager offers the perfect complimentary software platform to AVTECH’s products, making it easy for users with multiple Room Alert devices to monitor and document environment conditions, improve reliability, and decrease unplanned downtime as part of their business continuity plan.

Room Alert Manager includes powerful features that allow users to send alert notifications when issues or events are detected by their Room Alert monitors and sensors. Room Alert Manager allows for unlimited alerting of customizable alert notifications to individuals and groups, hierarchies, dependencies and scheduling. It also allows for Actions on Alert/Alert clear conditions such as toggling Light Tower LEDs, Send Web URL requests and more. All this is possible through a single local software installation, with no rules and no agents.

Ideal for managing multiple deployments or single units, Room Alert Manager also allows users to take automatic actions to resolve issues, automatically log sensor data in an embedded SQL database for one click export, view graphed data over a user-specified amount of time with the ability to toggle between graph and sensor displays, monitor alert status for multiple units, set monitoring thresholds, set multiple IP addresses, securely update firmware and so much more. Users can categorize devices based on their own custom criteria, so users can group devices by type, location, or any other metric that allows for easier device management.

GoToMyDevices Screenshot

Manage in the cloud with RoomAlert.com

RoomAlert.com gives you worldwide visibility of your environment data, with built-in alerting, logging, reporting and management. You'll no longer need to guess what your data center temperature is, you'll be able to see in real time exactly what the temperature is from any web connected device like your smart phone or tablet. All Room Alert monitors send your data readings straight up to RoomAlert,com where it is stored, logged and, if necessary, triggers an alarm for you.

RoomAlert.com Subscription Levels

Each Room Alert monitor includes a 12 month Personal subscription to RoomAlert.com. You can upgrade your subscription at any time to a higher subscription level. If after your twelve months subscription you do not renew, then your subscription reverts to the Lite level. The Lite subscription gives you limited access to the cloud service but does not give you access to the Downloads area nor personal technical support.

You do not need to use the cloud based service. Your RoomAlert.com subscription is the gateway to all support services including access to firmware updates, software, plugins and different levels of technical support as well as cloud monitoring of different capacities.

  Base Account Personal Professional Enterprise
RoomAlert.com Features
Users 1 User 2 Users 10 Users 25 Users
Registered Devices 1 Device 10 Devices 25 Devices 50 Devices
Registered Links     10 Devices 25 Devices
Data History 1 Day 30 Days 180 Days 365 Days
Monitor360™ Sensors     10 Sensors 25 Sensors
Configured Alerts 1 Alert 10 Alerts 25 Alerts 75 Alerts
Unlimited Notifications
Advanced Alerting    
Saved Reports 1 Report 3 Reports 7 Reports 25 Reports
Public URLs    
Network Camera Monitoring    
Downloads
Firmware Downloads
AVTECH Device Discovery
Room Alert Link™    
Room Alert Manager™    
Device ManageR to Room Alert Import Tool™    
AVTECH Device ManageR™ (legacy)  
AVTECH Device ManageR™ Plugins (legacy)    
Support
Support Online FAQs & Resources Email Support Email, Chat & Phone Support Email, Chat & Phone Support

Avtech Sensor Types

AVTECH Software have three types of sensors that you can fit to your Room Alert monitor. Each of the different sensor types suit the different purposes that the sensors fulfill.

Digital Sensor

Digital ConnectorA digital sensor is the most commonly sold sensor for your Room Alert monitors simply because temperature sensors are the sensor most commonly attached to a Room Alert monitor. A digital sensor is able to measure a range of values within a range of values specific to the sensor. A temperature sensor will provide a temperature reading within the quoted temperature range for that sensor type for instance. The connector used on the digital sensors is a RJ-11 connector (see image to left). When a digital sensor is plugged into a Room Alert monitor it is automatically detected by the monitor and data is recorded appropriately. For instance, if a temperature sensor is plugged in then temperature data is logged. If a combined temperature and relative humidity sensor is plugged in then temperature and relative humidity data will be logged.

Switch Sensor

Switch Sensor ConnectorA switch sensor is always in one of two states. It is either in a normal state or an alarm state. A switch sensor is not suited to measuring across a range of values. It is designed to measure when something has gone wrong like a smoke sensor or a water sensor.

There are two main types of switch sensors: Normally Open (NO) and Normally Closed (NC). In simple terms Normally Open and Normally Closed are interpretations of the state of the voltage sent from the sensor to the monitor. A Normally Open sensor keeps voltage on the line when everything is okay i.e. the smoke sensor has not detected smoke or the water sensor has not detected water ingress. A Normally Closed is the opposite. It does not have voltage on the line when the switch is okay. Normally Open is the most common usage given the nature of Room Alert switch sensors. Normally Open is safer from the perspective that failure / disconnection of the sensor will automatically be detected as an alarm condition due to the voltage on the line disappearing.

Analog Sensor

Analog ConnectorAnalog sensors are similar to digital sensors in the sense that they are able to measure from a range of values. The most common analog sensors are the extreme high and low temperature sensors.

Analog sensors are compatible with the Room Alert 12S / 12SR, 12E / 12ER as well as the Room Alert 32S / 32E. Analog sensors can also be fitted to Room Alert 3S / 3E and Room Alert 4E / 4ER by using the analog port on the Digital Temperature & Analog Sensor.

0 – 5VDC analog sensors connect to Room Alert via low-voltage two-wire cable, such as speaker wire.

Analog sensor cable is polarized (+/-).

Monitor Channels

Room Alert 3E Sensor Connectors

The above photo of a Room Alert 3E is annotated to show the sensor channels. The Digital sensor is marked as an External Environment Sensor Channel and the switch sensor is labeled as a Switch Sensor Contact Set.

The digital sensor is the simplest sensor to attach to the monitor. Simply insert the RJ-11 connector into the connector marked as External Environment Sensor Channel. The digital sensor will then be auto-detected by the monitor.

The switch sensor is slightly more complex. You need to insert the two wires at the end of the switch sensor into the Switch Sensor Contact Set.

Sensor Compatibility Summary

A table illustrating sensor compatibility support for each Room Alert monitor.

  Sensor Type Room Alert 3 Wi-Fi Room Alert 3E Room Alert 3S Room Alert 12E Room Alert 12ER Room Alert 12S Room Alert 12SR Room Alert 32E Room Alert 32S
Temperature Digital
Outdoor Temperature Digital
Fluid Temperature Digital
Extreme Temperature Digital
Temperature / Humidity Digital
Spot Flood Switch
Rope Flood Switch
Mains Power Switch
Active Power Sensor Digital
Mini UPS Switch
Current Loop Analog [1] [1]
Air Flow Switch
Smoke Switch
Motion Switch
Room Entry Switch
Fuel Level Switch
Water Level Switch

[1] You can attach analog sensors like the extreme high and extreme low temperature sensors by using the Temperature & Analog sensor connector attached to a digital port.

Frequently Asked Questions

Room Alert FAQ
What is GoToMyDevices.com?
GoToMyDevices.com has now been renamed to RoomAlert.com. RoomAlert.com is a cloud service operated by AVTECH Software supporting the Room Alert range of environmental monitors. The service optionally...
What is Device ManageR?
Device ManageR was a software product supplied with AVTECH Software's Room Alert environment monitors. Device ManageR has now been discontinued and is no longer available. The software was able to take...
What is TemPageR?
TemPageR was a brand of environment monitors manufactured by AVTECH Software. AVTECH Software discontinued the TemPageR range many years ago. The TemPageR range was replaced by the Room Alert range and...
Is the Room Alert 24E still available?
The AVTECH Room Alert 24E environment monitor was obsoleted a number of years ago and is no longer being manufactured. The Room Alert 24E was replaced by the Room Alert 32E.
Is the Room Alert 7E still available?
No. AVTECH Software discontinued the Room Alert 7E some time ago. The Room Alert 7E was replaced by the Room Alert 12E.
Is the MUPS sensor compatible with a Room Alert 3E?
Yes. The Mini UPS sensor will connect to the Room Alert 3E using the switch port.
Can this unit send daily reports or logs to various email addresses?
The Room Alert monitors cannot send daily reports. However, you can send daily reports either by using the Report Generator Plug-in for Device ManageR or by using the reporting features built into RoomAlert...
Is it possible to send alerts through SMS and MMS?
You cannot send SMS or MMS directly from a Room Alert monitor. You do however have a couple of alternatives: Use a third party email to SMS gateway like AQL Email To SMS service. There are many other...
Do I have to install special software so I can log in to the unit or it is IP based and can log in through any PC on the same network by writing the unit IP address on the internet browser?
The only software you need is the software you use to initlally assign the Room Alert monitor with an IP address on your network. After that you just browse to the IP address, log in and then you can ...
Are the Room Alert SNMP MIBs available?
Yes. The MIBs are available from the GoToMyDevices.com download area. Alternatively, you can request a copy by emailing support.
Does the AVTECH unit come with maintenance?
Yes. The AVTECH Room Alert monitors are supplied with 12 months maintenance and support. This is renewable after that date for a small charge.
Can the email alert be set up so it notifies you if the temperature reaches over a set point?
Yes. You can alert on the threshold going over or under a range you specify.
I want to track (and be able to graph) the evolution of temperature in a room over time. Am I correct that the Avtech Room Alert 3 Wi-Fi will allow this?
Yes. With the release of the version 2.0 firmware, the Room Alert 3 Wi-Fi is able to log and graph your data. You may also archive data directly to RoomAlert.com Cloud Service or Device ManageR software...
I'm looking for a Room Alert sensor that can detect water coming into server room through underground?
The rope type water sensor would be best in this case. The rope flood sensor is available in lengths of 2.4m or 7.3m. The sensor fits on all Room Alerts.
Can I use the Avtech Water Level Sensor (NC) to monitor the fuel level in the fuel tanker?
No. I would not recommend this sensor for use in a fuel tank. You would need to use one of the Fuel Level sensors for the AVTECH products. There are two versions, one is Normally Closed (NC) ...
Is it possible to connect GSM modem directly to the Room Alert unit to send alert SMS directly without using Email-SMS service?
It is not possible to connect a GSM modem directly to the Room Alert. A better solution is to use the free Device ManageR software, the call out plugin and a USB SMS modem. You can then centralise data...
For the SKU: RMA-PS1-SEN, can you tell me the power measurement range?
The PS1 Power Sensor is actually a power presence sensor rather than a sensor which measures voltage/power output. It is a switch sensor that is normally in a closed state and will change state and therefore...
Does the Room Alert 4E support 2 digital probes?
The Room Alert 4E and 4ER has one internal temperature sensor, plus 3 external ports. Two of these external ports are digital ports and one is a switch port.
Is the AVTECH Wireless Sensor Hub with Relay (WiSPR) compatibile with Wi-Fi?
No. The Room Alert 32W and the Wireless Sensor Hub uses a ZigBee based 2.4 Ghz wireless connection, not Wi-Fi 802.11, so is not compatible with WiFi. The Wireless Sensor Hub are only...
Can the Room Alert 4E send SMS alerts?
Yes. You can send SMS alerts using two methods: Use an email to SMS service that converts emails to SMS messages; or Use the bundled Device ManageR software and purchase a SMS modem and ...
I'm looking at how to use the Room Alert 3E remotely. Say maybe connect via USB to use a mobile phone to send an email on a daily basis as to the temperature at that time?
The Room Alert 3E has an IP address and can be made visible remotely like any other IP address, typically using Port Forwarding on the Router. Email alerts are standard and set up to use a normal...
Maximum cable distance for the sensor is stated as 30M but comes with 7.5m of cable. How is the extended distance achieved?
By design, external digital sensor cables are 25 feet in length and can be extended up to a supported 100 feet in total length. To extend the sensor cable, you will need a RJ-11 cable with coupler, part...
Does the AVTECH Flood sensor work with the AVTECH Room Alert 4E?
Yes. The Flood sensor fits on the 'switch' type port on the Avtech Room Alert 4E.
Is there a way to add moisture detection to the Avtech Room Alert 3E?
Yes. You can fit a Avtech spot flood sensor or Avtech rope flood sensor to the switch port on the Room Alert 3E.
The AVTECH digital temp & rh sensor available with any other connectors other than the RJ11?
No. The AVTECH sensors have connectors wired so as to be compatible with the Avtech Room Alert devices. For the 'Digital' sensors these are RJ11 plugs.
Is the AVTECH Room Entry Sensor - RMA-RE1-SEN compatible with Room Alert 3E?
Yes. The Room Entry sensor is a switch sensor and the Room Alert 3E has one switch port available in addition to the one digital sensor port.
Do you have this product available: TemPageR 3E and what is the price?
No. The TemPageR 3 is now discontinued by the manufacturer. The Room Alert 3E is the direct replacement.
Do customer need calibration for Avtech Room Alert?
The Room Alert models are calibrated at the factory and require no further calibration by the customer. However the software has an Adjust feature which allows you match the readings to a given reference...
Can we use the sensors of AKCP in AVTECH room alert 3 or 4E?
No. The AKCP and Avtech Software sensors are not compatible with each other due to using a different connector. AKCP use a RJ-45 connector between the sensor and the environment monitoring main unit and...
Can we use any camera (video) with AVTECH?
The AXIS cameras are supported by the AVTECH Device ManageR software. The cameras do not integrate directly with the Room Alert monitors themselves. Other IP based cameras may work but we have not tested...
Can high humidity set of the flood sensor to go in a false alarm? Humidity level is 55% to 60%
A 55% or 60% humidity should not cause a Flood sensor to alert. Typically you would need liquid to cause an alarm. If the Flood sensor has been contaminated with grease or dirt it may trigger a false ...
Regarding the panic button, would the alarm be able to transmit to or notify a system in a separate building?
When the panic Button is pressed the attached Room Alert will raise an Alarm which continues until manually reset. You could connect the alert to a Light Tower or a Relay and switch...
For "switch port", does that mean something that would act as an open contact or similar - i.e. set off an external device - or specific sensors listed?
Yes, a switch port is a dry contact and can be set to be either normally open (NO) or normally closed (NC). You can either use the switch port as input or output.
Is the Room Alert 3E compatible with Office 365 SMTP?
No, not directly from the Room Alert 3E unit anyway. The Office 365 SMTP server can only be used using encryption. Any attempts to connect to the SMTP server without encryption will be denied. There ...
What is the difference between digital and switch sensors?
AVTECH Software have a range of sensors that are compatible with the Room Alert range of environmental monitors. Each sensor has two types of sensor ports built in to them. The digital sensors are used...
What does auto-sensing mean?
The monitoring device automatically detects that a sensor has been inserted into the unit and adds it to the embedded web server without user intervention. The type of sensor is also automatically detected...
What is the temperature range of the AVTECH Digitial Temperature Sensor?
The AVTECH Digital Temperature Sensor has a temperature range of -55 to 125°C / -67 to 257°F with an accuracy of ± 0.125 degrees.
What is the accuracy of an AVTECH Digital Temperature Sensor
The AVTECH Digital Temperature Sensor has an accuracy of  ± 0.125 degrees.
Is the Room Alert 11E still available?
No. The AVTECH Room Alert 11E environment monitor was discontinued a number of years ago and is no longer being manufactured. The Room Alert 11E was replaced by the Room Alert 12E.
Is it possible to extend AVTECH sensors?
Yes. Most AVTECH sensors are available in a variety of different lengths so specify the length required when you purchase. If you require a sensor to be a non-standard length then you need a suitable ...
How long is the external temperature sensor that is bundled with the Room Alert 4E / 4ER, 12E / 12ER, 32E and 32W?
The bundled external temperature sensor supplied with the Room Alert 4E & 4ER, 12E / 12ER, 32E and 32W is 7.5m long.
What is RoomAlert.com?
AVTECH Software have recently renamed the GoToMyDevices.com service to RoomAlert.com. The RoomAlert.com service is a cloud based service for logging, alerting and reporting your environmental data recorded...
What is Dew Point?
Dew point is the temperature to which air must be cooled to become saturated with water vapour. When further cooled, the airborne water vapour will condense to form liquid water. You must have a combined...
Is the Room Alert 32W still available?
No. The Room Alert 32W is no longer available. The Room Alert 32W has been replaced with a combination of the Room Alert 32E and the Room Alert 3 Wi-Fi.
Is the Room Alert 3E compatible with GMail SMTP?
There are effectively two answers here. If you use regular GMail then the answer is no. GMail only supports encrypted connections that the Room Alert 3E cannot do. There are a couple of workarounds outlined...
Is the Room Alert 32E still available?
Yes. The Room Alert 32E is still available.
Is the Room Alert 4E still available?
No. The Room Alert 4E is EOL and has been replaced by the Room Alert 12S.
Is the Room Alert 3S compatible with GMail SMTP?
Yes. The Room Alert 3S supports encrypted email protocols so services like GMail and Office 365 which insist on using encryption, are fully supported.
Categories: Guides AVTECH Software