Returns Frequently Asked Questions
Frequently Asked Questions about the OPENXTRA returns policy.
Please get in touch to arrange a return. We'll give you a RMA number we'd appreciate it if you would attach the RAM number to the return packaging. Helps us process the return for you as quickly as possible. The terms for returns are set out in more detail here.
In the vast majority we process returns in less than five working days. How long a refund takes to reach you depends upon the payment method used.