Payment Frequently Asked Questions
Frequently Asked Questions about how to pay for your orders.
Yes. OPENXTRA Ltd. has a verified account with PayPal and you can pay through this website using your PayPal account. To pay using PayPal, simply place the products you wish to buy into your basket, go through to the checkout and select PayPal as your purchasing method.
All credit cards are processed using the Braintree payment provider. Braintree is owned by PayPal.
Yes. All websites that proccess credit cards need to be compliant to some degree. This website does not process credit cards directly, our payment provider integrates closely with the site and handles credit cards processing. The payment provider is also PCI-DSS compliant, but to a much more onerous degree than this website because they directly process your credit card details.
We are able to accept VISA, Mastercard and American Express.
Yes. All website traffic is encrypted between you and the website. All communication between this website, you and Braintree, our payment provider, is also secure.
Yes. We have thousands of customers from whom we accept purchase orders. We typically expect a first order to be purchased either on credit card or bank transfer before the order is shipped. We've found that by far the largest majority of bad payments happen on the first order. Therefore to mitigate our own risk we ask for the first payment to be made up front. After that we are happy to accept the risk of non-payment.