Is the Room Alert 3E compatible with Office 365 SMTP?

No, not directly from the Room Alert 3E unit anyway. The Office 365 SMTP server can only be used using encryption. Any attempts to connect to the SMTP server without encryption will be denied.

There are a few workarounds though:

  1. Use the AVTECH Room Alert Manager software installed on your PC or server. It is able to send email alerts via TLS among lots of other things;
  2. Use the AVTECH cloud based service to send your alerts. sends the email using its own SMTP server so you don't need to worry about how it sends your email;
  3. Purchase one of the Room Alert PRO monitors instead. The Room Alert 3S does support encrypted SMTP and therefore you can directly use the Office 365 SMTP server.
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