Is the Room Alert 3E compatible with Office 365 SMTP?

No, not directly from the Room Alert 3E unit anyway. The Office 365 SMTP server can only be used using encryption. Any attempts to connect to the SMTP server without encryption will be denied.

There are a couple of workarounds though:

  1. Use the free Avtech Device ManageR software installed on a PC or server. It is able to send email alerts via TLS among lots of other things;
  2. Use the Avtech RoomAlert.com cloud based service to send your alerts. RoomAlert.com sends the email using its own SMTP server so you don't need to worry about how it sends your email.
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