AVTECH Software FAQ

AVTECH Software

AVTECH Software

A place for all of your AVTECH Software related Frequently Asked Questions FAQ about the Room Alert range and the full range of sensors.

It is not possible to connect a GSM modem directly to the Room Alert. A better solution is to use the free Device ManageR software, the call out plugin and a USB SMS modem. You can then centralise data collection and alerting for all of your Room Alert monitors.
on 22 Jul 2016
The PS1 Power Sensor is actually a power presence sensor rather than a sensor which measures voltage/power output. It is a switch sensor that is normally in a closed state and will change state and therefore alert or change status, to loss or disruption of power for instance. The AVTECH PS2 Power Sensor alternatively shows real-time monitoring of amps, voltage and watts which you will find here. Read more
on 22 Jul 2016
The Room Alert 4E and 4ER has one internal temperature sensor, plus 3 external ports. Two of these external ports are digital ports and one is a switch port.
on 22 Jul 2016
No. The Room Alert 32W and the Wireless Sensor Hub uses a ZigBee based 2.4 Ghz wireless connection, not Wi-Fi 802.11, so is not compatible with WiFi. The Wireless Sensor Hub are only able to communicate with AVTECH Room Alert 32W units. Zigbee is a wireless mesh technology specifically designed for resilient sensor networks and supports things like intelligently routing traffic around failing nodes. Read more
on 22 Jul 2016
Yes. You can send SMS alerts using two methods: Use an email to SMS service that converts emails to SMS messages; or Use the bundled Device ManageR software and purchase a SMS modem and the dial out plug-in. Option 1 is by far the cheapest and easiest option requiring no software or hardware purchases though it does require the purchase of credits from a service provider like AQL. The downside is that it requires an internet connection because it relies on using... Read more
on 22 Jul 2016
The Room Alert 3E has an IP address and can be made visible remotely like any other IP address, typically using Port Forwarding on the Router. Email alerts are standard and set up to use a normal SMTP mail server. If you want to add Schedules etc. you would need to add the Report Generator plug-in to Device ManageR.
on 22 Jul 2016
By design, external digital sensor cables are 25 feet in length and can be extended up to a supported 100 feet in total length.  To extend the sensor cable, you will need a RJ-11 cable with coupler, part number ECC-25E-SEN. UK price is £7 excluding VAT and delivery. Remove the external digital sensor to be extended by unplugging its RJ-11 cable from the front of the unit. Using a 25 foot RJ-11 cable with coupler, insert the RJ-11 connector into the AVTECH... Read more
on 22 Jul 2016
Yes. The Flood sensor fits on the 'switch' type port on the Avtech Room Alert 4E.
on 22 Jul 2016
Yes. You can fit a Avtech spot flood sensor or Avtech rope flood sensor to the switch port on the Room Alert 3E.
on 22 Jul 2016
No. The AVTECH sensors have connectors wired so as to be compatible with the Avtech Room Alert devices. For the 'Digital' sensors these are RJ11 plugs.
on 22 Jul 2016
Yes. The Room Entry sensor is a switch sensor and the Room Alert 3E has one switch port available in addition to the one digital sensor port.
on 22 Jul 2016
No. The TemPageR 3 is now discontinued by the manufacturer. The Room Alert 3E is the direct replacement.
on 22 Jul 2016
The Room Alert models are calibrated at the factory and require no further calibration by the customer. However the software has an Adjust feature which allows you match the readings to a given reference thermometer.
on 22 Jul 2016
No. You can only use the AVTECH Software sensors with the Room Alert products. If you want to use a specific AKCP sensor, then you would need to use one of the ACKP sensorProbe models or one of the securityProbe models to attach it to.
on 22 Jul 2016
The AXIS cameras are supported by the AVTECH Device ManageR software. The cameras do not integrate directly with the Room Alert monitors themselves. Other IP based cameras may work but we have not tested them so we cannot be absolutely sure that they are fully compatible.
on 22 Jul 2016
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