AVTECH Software

A place for all of your AVTECH Software related Frequently Asked Questions FAQ about the Room Alert range and the full range of sensors.

Is it possible to extend AVTECH sensors?
Yes. Most AVTECH sensors are available in a variety of different lengths so specify the length required when you purchase. If you require a sensor to be a non-standard length then you need a suitable length of RJ-11 cable and one or more couplers.
What is RoomAlert.com?
AVTECH Software have recently renamed the GoToMyDevices.com service to RoomAlert.com. The RoomAlert.com service is a cloud based service for logging, alerting and reporting your environmental data recorded by your Room Alert monitors.
What is Dew Point?
Dew point is the temperature to which air must be cooled to become saturated with water vapour.
Is the Room Alert 32W still available?
No. The Room Alert 32W is no longer available. The Room Alert 32W has been replaced with a combination of the Room Alert 32E and the Room Alert 3 Wi-Fi.
Is the Room Alert 3E compatible with GMail SMTP?
It is complicated. See the full answer for more details...
Is the Room Alert 32E still available?
Yes. The Room Alert 32E is still available.
Is the Room Alert 4E still available?
No. The Room Alert 4E is EOL and has been replaced by the Room Alert 12S.
Is the Room Alert 3S compatible with GMail SMTP?
Yes. The Room Alert 3S supports encrypted email protocols so services like GMail and Office 365 which insist on using encryption, are fully supported.
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