All Frequently Asked Questions

We can provide UKAS certified calibration on the Sensatronics E4 base units and the probes for 3 point calibration on all parts plus certificates, the UKAS-E4CERT is the E4 calibration service and the UKAS-TCERT the probe calibration. You would need to return the base units and probes to ourselves and the turn around is about 1 week, so what you might like to do is to have one E4 calibrated at a time so that you're not completely without monitoring. Alternatively there are on-site services available from other companies

Yes. The AT command set is documented on the CD that is supplied with the SAMBA 55 and SAMBA 75.

General recommendations suggest that you should not go below 10°C (50°F) or above 28°C (82°F). Although this seems a wide range these are the extremes and it is far more common to keep the ambient temperature around 20-21°C (68-71°F). However, more exploration of this subject can be found here.

I am by no means an expert on this topic but much depends on the size of the computer room, the amount of equipment you have in there, and whether you have air conditioning. Obviously, in a confined space with no ventilation or cooling, the temperature of the computer room is likely to rise, and it's the temperature that is the crucial parameter, not ventilation per se; and just as humans function best in an environment kept at around 21 degrees C, so too devices. General recommendations suggest that you should not go below 10°C (50°F) or above 28°C (82°F). Although this seems a wide range these are the extremes and it is far more common to keep the ambient temperature around 20-21°C (68-71°F). Whether you can maintain temperature with the use of ventilation alone or whether you will need some form of cooling will depend upon your particular circumstances. You will find more information here Recommended Server Room Temperature.

The G10 USB modem does support voice calls.

We have a small number of 3G modems, ModemUSB/H7.2 at the same price. These are 3G compatible but do not have a headphone jack.

We have had these on order for some time now and will receive the first shipment, we are hoping fairly shortly. However as a new product, sometimes the timing of release can be changeable. We will let you know when they come in. We will also publish and forward any literature published by the manufacturer.

As of 30th November we are expecting the Net Powers to come into stock in the next week or two

To do this you need to be able to connect the IP Power Switch to the Internet via your home network internet connection, give the IP Power Switch an IP address and make it visible from the outside world. Provided your mobile phone is Internet enabled then you can contact the power switch by typing in its IP address in the browser. You can also use the timer/scheduler option on the power switch to switch devices on and off. Depending on the kind of heating equipment you have, we would advise sensible caution when switching on and off remotely.

The NetPower is compatible with Windows XP, Vista or 7 and they are now in stock and shipping

The securityProbe5E is covered by warranty against damage or failure for one year from date of purchase. We don't have a local dealer in India but the manufacturers are based in Thailand so replacement of faulty goods is not a problem. AKCP products also have lifetime free technical support. To connect the securityProbe5E to a K-type thermometer probe you need to use the thermocouple adaptor When a K-type probe is attached to the thermocouple adaptor it conditions the readings so that they can be read, graphed and alerted to via the securityProbe5E

Yes, we supply these with either UK or EU power supplies depending on where the customer is, and can also supply with the C13 power supplies to connect devices as in this link IP9258S with 4 power cables

Thank you very much for your interesting question. However, we don't have anything that will integrate with iPad. I am not aware of any other monitor that does integrate with iPad but good luck with your search.

The Xsensior software runs a Service in Windows so will always Restart when the machine reboots. The Interface does not need to be open for the alerts to be generated, There is no need to be logged into the machine.

Any temperature monitor will only accurately measure the temperature where it is located, that is the ambient temperature. In a datacentre or server room, there are a number of temperatures you may wish to monitor, for instance at air outlets, in hot and cold aisles, or temperature gradient for instance at the top of racks and at floor level. It can be likened to building a contour map, the more measurement points the more accurate the thermal picture.

The temperature sensors for the AVTECH range of temperature and environment monitors are thermistor sensors. You need to use them with the AVTECH TemPageR or Room Alert. The sensor detects the temperature data and is polled by the software in the AVTECH base unit. The user sets temperature thresholds and an alert is activated if the temperature date falls outside this threshold. An email and or SMS message can then be automatically sent to notify the user of the alert state.

The sensorProbe8 is SNMPv1 compatible and therefore will integrate with any other management system that you may be using to monitor AC, UPS etc so long as it is SNMP compatible, in addition you could also use the sensorProbe8 software to alert to changes in state on other systems if you had a dry contact connection into the sensorProbe. If you required Modbus for instance for integration to a buildings management system then it may be worth taking a look at the securityProbe 5E standard If you would like to discuss your particular requirements please give us a call on 01943 465918

Yes it is true to say that one's CO2 footprint is dependent on the source of power, with renewable sources, hydroelectricity and nuclear having less impact. This power meter will use a fomula based on the KW/h usage to help the user monitor CO2 output, (if you wish we can see if we can obtain this from the manufacturer). The European Commision has published a guide to measuring your carbon footprint at Life Cycle Thinking and Assessment and there is a table on the relative emission factors of common fuels at Carbon Footprint.

The Outdoor version is available, select it from the dropdown on the page. Lead time on this model is around 3 weeks.

The Teltonika modem is not intended for bulk sendng of SMS messages and we would not recommend it for such an application.

No the antenna is built-in to the unit. The temperature sensor is what you see on the side of the unit. Provision of a good signal is required for this, or any GSM device, to work.  It may be worth trying SIMs from different Service Providers, sometimes the coverage is better for one provider than for another.

Yes, we can ship anywhere in the world. Delivery costs though may be high.

In principle Yes. If we can get a courier to deliver to your address. I would need to get an exact price based on the weight and dimensions of the package.

You should be able to do most of what you need with the GSM Power Switch.

The maximum loading on the switch is 13A or 3Kw. To switch on a heavy load it would be best to connect the switch to a relay and use the relay to switch the heaters on and off.

As the Master user you would receive a text message on every change of state of the switch. For example, if power is lost or reestablished and at a preset temperature. You can turn the heater off or on automatically at a preset temperature.

You could set up your Guest as one of the Secondary users and allow them to text the switch to turn the heaters on at any time, giving them manual control. Again you would be notified when they did this.

The unit is connected permanently to the mains so the internal battery is always charged. If mains power is lost you would receive a text message.

The GSM power switch is controlled by text messages. If you need a device connected to a LAN, with an IP address then use one of the 4 or 8 IP Power Switch models,'. View the entire range here.

The GSM power switch must have a mobile phone signal to work properly.

The 8800UK is connected via USB to a PC and cannot be controlled from a smartphone. However other models such as the IP9255UK can be.

Yes, the Mini UPS sensor will connect to the Room Alert 3E using the switch port.

The best place for information about the GL6110 modem is the manufacturer's website here.

 We can offer three models of rack mount kit. The Single 1U unit the Split 1U unit, half full depth, the other half shallower, and the Double 1U unit, full depth 1U wide.

AKCP temperature and humidity sensors have a quite high accuracy and are calibrated by the supplier of the sensor. In general they do not need much calibration. The user could carry out calibration to verify accuracy. If needed you can adjust using the "Reading Offset". There is also a calibration certificate available on request for the probes.

The AKCP probes all have an RJ45 connectors and can be extended using standard CAT5 cable and one or more inline couplers and up to a maximum distance of 100m.

Yes, single and 3 phase is supported by the same device.

Not directly or easily. Neither of the SensorProbe series products support switching off servers directly. It could be possible to send an email to a server and then have a job on the server wait for alert emails and then trigger the shutdown script. The AKCP SecurityProbe8 would be the solution of choice for this function.

The SecurityProbe8 provides a more direct solution as it is has a feature enabling it to shut down one or more servers. There is also a notification wizard for configuring the alarms. In this case you would need a temperature probe, the alarm could then be configured to execute a series of shutdowns when the temperature goes above a given threshold.

Thank you for your questions.

  1. SMS is only supported by using a third party Email to SMS service.
  2. Our montors are IP based and can be contacted by typing the IP address into a browser and can be made visible over the Internet.
  3. The Room Alert supports Pan/Tilt/Zoom cameras such as the AX-212-PTZ-CAM

The dry contact inputs on the X20 and X60 units can be switched from opto-isolated mode to non-opto isolated mode, where the E-opto16 inputs are all shipped as opto isolated and cannot be configured as non-opto isolated. Because of this, the E-opto16 inputs do require an input voltage as the module will not supply this voltage. When configuring the E-opto16 in the web interface of the securityProbe 5E and the dry contact input is set to the “Normal State” when voltage is applied, then the status will go to a “Critical” condition if nothing is connected, or there is no input signal to the dry contact. (no voltage applied). If the dry contact input is set to the “Normal State” when no voltage is applied, then the status will go into the “Critical” state when something is connected, or a signal is applied (or voltage applied).

Either the Avtech Room Alert 4ER or the AKCP SensorProbe2 would be good choices, both are Ethernet devices and both can send emails to one or more addresses.

The SensorProbe2 will send alerts, draw a graph of temperatures and archive data. It is also possible to export data from the unit to produce long term graphs.

There is a waterproof version of the Temperature sensor, TMPW15 that may be rugged enough to survive being buried. I would recommend placing it in a tube for added protection. The sensor can connect to the SecurityProbe 5E, SensorProbe8 or SensorProbe2.

There is a short video on You Tube which demonstrates how to set up the power meter for energy monitoring which you may find helpful. You can find the video at The AKCP Energy Meter (PMS).

The digital voltmeter does not have its own IP address and therefore requires at least the AKCP sensorProbe2 to power it. The sensorProbe2  can then be polled using SNMP to get the data required or alerts can be set up directly with the sensorProbe2 and data can be accessed via the sensorProbe web browser. It may also help to know that sensors such as the digital voltmeter can be extended via your CAT5 cabling infrastructure up to 300m.

We do have a cost-effective AKCP monitor but there are limitations as to the number of sensors that can be attached. The AKCP sensorProbe2 will monitor a variety of parameters but can only take up to 2 probes maximum, so you would require 2 of these to monitor. An alternative is the AVTECH Room Alert 4ER which comes with an internal temperature sensor and can accomodate another 3 sensors (2 x digital and 1 x switch) and will take a flood sensor (RJ11 connector into the digital port) and smoke sensor (2 wire switch connector into the switch port). As always, please contact us if you would like advice or a quotation.

The Temperature/Humidity sensor is only the sensing device, you need to use an AKCP main unit. The simplest is the SensorProbe2 This will take up to 2 sensors and has its own IP address and software, it can be accessed over the Internet and the software enables you to set limits and receive email alerts when these limits are exceeded. A benefit of the AKCP monitors and sensors is that the sensors can be placed anywhere on the same network via your CAT5 cabling infrastructure.

I have one IPDC8 in stock, but is the older type with separate leads. The ones illustrated on our website are the newer models with either 2 x RJ45 connectors or a row of 2 pin dry contacts.

If you want to control the power to a remote device in reponse to a temperature going too high you could connect a Relay Sensor to the SensorProbe and use that to switch the power.

If you simply want to alert on the presence or absence of power you could connect a Power Sensor. Both AC and DC versions are available.

No. Only the securityProbe 5e is able to read information from remote sensorProbes using the Virtual Probe feature. If you wanted to merge information from a number of different sensorProbe2s, you would need to either use a 3rd party SNMP based network monitoring application or AKCP's own management software. Something like Intellipool Network Monitor at will do this for you.

I assume that you would like to be able to have the siren/strobe light acitvated by your existing alarm system. If you have a dry contact coming from your alarm system into a port on the sensorProbe, and the siren/strobe from another port on the sensorprobe, then yes, you can trigger activation of the siren/strobe light based on a change in state across the dry contact.

AKCP claim that it is possible to extend sensors up to 300m (1000ft), but I would not use the 1ft sensor for this application. You would need to use an in-line coupler on the sensor and the connection quality is rarely good enough . A better option is to use the 5ft sensor and a long, high quality Cat5 patch cable or through you structured cabling system.

The rack mounts are designed to fit a 19" rack. There is a model that is a continuous DIN Rail which may be the one you need. Lead time is about a week, so delivery to a UK address before 20th September is entirely possible.

Any of the AKCP Water Sensors will fit on the SP4. The Spot type or the Rope type.

We do not have a reseller in the UAE, but we are able to ship goods direct from the UK.

The manual is only available in English.

Yes. An Alert would be raised as soon as the door is opened and when it is closed. Use in conjunction with any of the main units, SP2, SP4, SP8 or any of the SecurityProbe models.

Yes you can. There are gender changers available from various manufacturers, alternatively there is also a DCE version of the Netport Ethernet to RS232 Adaptor, the LAN02

It depends on the connectors on the devices you have. Netport LAN01 is the DTE version, LAN02 is the DCE version. Both devices are functionally identical but the one is Male-Female (DCE) and the other Female-Male (DTE).

Yes. The Netport connects serial devices to ethernet networks, allowing you to send serial data across the network, using a technique known as serial tunnelling.

The netport can be used in two modes.

  • Single Netport mode: the Netport is connected to the PLC. A virtual serial port is installed onto a PC. Software on the PC can then talk to the remote serial device over the network. Whilst theoretically the PLC and the PC can be any distance apart, in practice the distance may introduce some latency into the system. That may be a problem if timings in the communication between the software and PLC are important
  • Two Netport mode: the second mode uses two Netports. One Netport is connected to the PLC and it then talks to the second Netport over the network. The second Netport can then be plugged into another device or PC using a serial cable.

Yes this should be possible, but you may need to use 2 Netport adaptors instead of one. The use of a single Netport requires the installation of a software based virtual serial port. The driver software supplied with the Netport that implements the virtual serial port will only work on Microsoft Windows. We would need to know a little more about what you are wanting to achieve before we can give you a definitive answer, please get in touch.

Standard serial cables are widely available, but the powered cable that you require is a more specialised item. Best place to look is one of the large component suppliers, Farnell, RS, Lindy etc.

The Netport Adaptor has an in-built web server so the device can be viewed over the Internet. The HTTP port on the Netport is also configurable. Once you have set a different port on the router, you can change the http port no. via the web interface. To do this with the Netport you should open Web Manager, Click on 'Server' and Change the "HTTP Port No' option and set the right port. This option allows the configuration of the web server port number. The valid range is 1-65535 (The default port is 80).

The Netport does not send emails, it simply allows a serial device to connect to an IP network using a process called 'serial tunnelling'. The standard serial data is encapsulated in a TCP/IP packet and transmitted over the network.

The Netport will convert traffic to serial link across an ethernet connection so that you can put a serial device onto an ethernet network and see it over the network. If you had serial devices in between 2 ethernet connections the Netport will do this. The LAN06 takes its power over pin 9 or the LAN01 and LAN02 take their power from the adaptor.

The important things here are:
1 – the link between the controller and the Netport operate serially. Make sure you understand the interfaces on both applications correctly.
2 – Once connected to the network, make sure you have the DHCP/static IP handling and can connect to the controller via the network.

The RS232 to serial converter will allow you to effectively move the RS232 interface to anywhere on your network. So you could use whichever application you are now using to read the weighing scale on a PC that is potentially many hundreds of metres away from the weighing scale itself. The only problem I can see is that a web browser can't "browse" the RS232 interface, either a physcial one attached to the weighing scale or a remote virtual RS232 port provided by the RS232 to serial converter software, so I don't believe that would be possible.

You could though use whatever software you currently use from a PC that is not physically attached to the weighing scale.

The bandwidth largely depends upon the speed of the serial port and the nature of the protocol used by your serial device. Asa a result it is difficult to be precise as to the bandwidth that will be used.

In general. the amount of serial data is typically very small and is negligible on an ethernet network.

No. The NetPort is used to connect either two serial port devices or a serial port device and a PC over a network. It wouldn't know how to talk to your network based vacuum sensor.

Yes. The Netport will accept serial traffic, encapsulate it in an Ethernet packet and transmit the data across the network, a process known as 'Ethernet Tunnelling', effectively giving you a long serial connection.

I do not think the NetPort would improve things. The connection to the Internet would still be via the poor local lines so the link to the remote Netport would be slow and unreliable.

Yes, you just need a commando socket with a C13 (kettle type) power lead to plug into the Aviosys device and a commando socket at the other end of the power lead.

No. The 9258-1U has been discontinued. The 9258-DS and 9258-PRO both support ping based reboot.

No. The IP9100A requires Internet Explorer with ActiveX support in order to display video feeds. Microsoft discontinued support for the Internet Explorer on December 31, 2005 and removed the application from their Macintosh downloads site on January 31, 2006. Even if you could get hold of Internet Explorer it wouldn't help because, whilst Internet Explorer will run on the Mac, the Mac version doesn't support ActiveX. ActiveX was always a Microsoft Windows specific technology.

You can set the schedule for a once a day action and repeat that every day, Monday to Friday and separately Saturday and Sunday. You can also set a delay on an action, so that On or Off won't take effect until a time has elapsed. In addition you can also use Wake on LAN so that a particular MAC address can wake the device up. However it is not possible to time multiple ON/Off actions on the same day.

No. The IP9200A only supports browser access to the video feeds. The video feeds from the cameras can be displayed using the built in web server. When movement is detected images can either be emailed or transferred via FTP'ed to a seperate server.

The problem is probably with the Router setup. You need to make sure that the Internal IP address is mapped to the outward facing IP address of your router. This may be labelled as NAT (Network Address Translation) or Port Redirection in your Router setup.

The IP9258W has both a wired and wireless network interfaces. You can enable / disable the wireless interface via the web based management software.

This device is not powerful enough to have a 15a output. You would need to buy a relay to use with this device to trigger power cut off.

The power to the PC can be controlled remotely by the Aviosys IP9258SP, but only if the PC is connected directly into one of the ports on the power switch itself. In addition, the IP address of the power switch must also be accessible remotely either using the port forwarding feature on your broadband router or by using fixed IP address given to you by your ISP.

I am sure that there is a version of the Aviosys IP9258W that works on US power supplies. We're based in the UK and only stock product that works in the UK and the rest of Europe I'm afraid.

Yes, you can label individual sockets with meaningful names. In the web interface there is a box in which you can type your own memorable labels for each socket.

Yes the IP Power 9258S power switch will work on Windows 7 and will remotely turn off and on the power of up to 4 AC devices. We can also provide you with an EU power supply as standard.

The NetPower USB Power switch will not run on a Linux server. It is compatible with Windows XP, Vista, and Windows 7.

The IP9258S can be programmed with only one event (ie on and off) per port per 24 hour period. this can be repeated every day or set by day but not many times in the same day. Of course, this can be done 'manually' form a remote location however. There is a product that will do this but with only one port and is a USB device. The Aviosys USB Net Power 8800UK can be set to power on/off every so many minutes or hours.

Yes. There are a number of remote power switches that meet your requirements. The IP Remote power switches are manufactured by Aviosys and are available as 4 port, 8 port, with or without ping function and as a high spec version. The following links will give you further information on these.

We can supply the Aviosys IP Power 9258S and 9258SP units with either UK or EU plugs. We also have a small number of US plugs if required. The price is the same for all plug types.

Yes. Simply configure the IP address for the IP Power 9258SP to ping, the number of consecutive pings that need to fail and the power port into which the router is connected to the unit. Then when the remote IP address fails to respond to the number of consecutive pings you have specified it will stop and then start the power to your broadband router.

Yes we can post to Greece, delivery is 50 GBP via a courier service (TNT). The simplest way to purchase is through the online shop, you just need to choose Greece as the country and the system will calculate the delivery for you. Including VAT (tax) and delivery, the total cost is 185.99GBP or approximately 218.65 Euros at the current exchange rate.

Yes. The Aviosys IP Power 9258S and 9258SP models both have a RS232 interface that can be used to control the unit.

The timer schedule limits the number of times you can switch each port on and off to once a day.

Yes you can control each of the 16 ports separately, boot, reboot, scheduler etc.

If your broadband router supports it, use port forwarding on port 80 and 443 to your local IP Power 9258HP. Then you will be able to login and control your device remotely over the internet. If your broadband router supports Dynamc DNS then you can map a host name that changes automatically whenever your broadband provider issues you a new IP address.

The Power Switches are not aware of the type of devices connected to the outlets, they just switch power On or Off.

The IP9258S-P or HP, PRO and DS units can perform continuous Pings to specified IP addresses. If the Pings fail then the relevant power outlet can be turned off and On again.

IP9258S-P and HP, PRO and DS are visbile in a Browser and so should be visible on you MAC system. The only program that requires Windows is the initial Discovery program that finds the 9258 on the network. If you use DHCP that would find the device and allocate an available IP address, then you could change that IP address if required.

The PRO unit, 220V model uses: 27mA (RELAY OFF) 27.5mA (RELAY ON) with nothing connected.

Yes. So long as the current drain is within the IP Power 9255 maximum of 8 amps. The device has a built in web server so you could browse to the device and switch your air traffic hazard beacon on / off as and when required. If you have a management system, you can also integrate it using the SDK.

You can login to your power switch and use the Firmware Update option on the IP Power interface, or go to the manufacturer's website and download the latest firmware.

We can supply the GE version at the same price as the UK model.

Each device has a unique MAC address so I can't tell you what the MAC address will be prior to purchase. The MAC address is on a label on the device.

You can set a schedule to switch a port On (or Off) for 2 mimutes, or indeed for any time. You can specify a date and time to switch too. However the scheduler is not designed to switch ports On and Off several times a day. So you can switch a port On at say 9am and off at 5pm every day, or only on Mondays, or on any other days, but you can't schedule the power On and Off several times on the same day.

You can login to the IP Power and switch On and Off manually as often as you like. Or, you can use the web based API to switch the power on / off as you wish. Plainly, that would require some custom programming on the website.

The scheduler can switch On and Off multiple times. the minimum time between switching is 5 seconds.

Yes. You can use the Auto Ping feature to switch the socket that is attached to your router. Set the power switch to Ping a device outside your Local Area Network (LAN), for example set a Ping to Google.com. If a configured number of Pings fail, then that would indicate the the router has failed. The IP9258 Power Switch will then switch the socket powering your router Off and then back On again, rebooting your router.

If the problem is with the WOL in your PC then the IP Power Switch would not help. If the problem is restoring power to the PC and/or the Router then an IP Power Switch can do that. I would attach the IP Power Switch to your LAN and attach the PC to one of the ports. If power is lost and then restored and the Router comes back, up then you could reach the IP Power Switch and manually power the PC back on. Even better you can tell the IP Power switch to always start up with the port that the PC is connected to switched On. If the Router does not reboot on power up then you would not be able to to reach the IP Power Switch, but you could attach the Router to the IP Power Switch and periodically Ping an address outside the LAN, e;g. Google.com, if the Pings fail then you could tell the IP Power Switch to switch the port Off and back On, powering the Router On.

No maximum is quoted in the specification. Each power cycle takes about 1 second so it would be unwise to flood the switch with lots of requests to power On/Off. The IP Power Switch is not designed for heavy duty switching so I would not recommend it for an application like this.

 

The IP Power Switch has a built -in scheduler so you can program the ports to come On and Off at various times or days, Every day, Mondays to Fridays, Weekends, and you can log in to the unit and manually switch ports On and Off at any time. You can't though Schedule several On and Off periods in a day (you can do it manually). I recommend you download the manual from the webpage and look at the Scheduler section to see the options that are available.

The IP Power 9255 Pro is available with a US socket. I usually supply the UK and EU versions. I can supply the US version but there would be a minimum order size of 12 units, 1 box.

The idea is that by monitoring voltage and current you can measure the energy use of the attached device. The temperature is a guide to this and also a safety device in case the unit begins to overheat.

The IP9258UK connects to the network using an RJ45 connector only. The IP9858DX model has both RJ45 and WifI connections.

Yes, send an email to request the MIB files.

Yes the AVTECH monitors are supplied with 12 months maintenance and support. This is renewable after that date for a small charge.

It is not possible to connect a GSM modem directly to the RoomAlert. However this is possible with the AKCP SecurityProbe 5E device. We recommend the Teltonika G10 modem or the Samba 75.

The PS1 Power Sensor is actually a power presence sensor rather than a sensor which measures voltage/power output. It is a switch sensor that is normally in a closed state and will change state and therefore alert or change status, to loss or disruption of power for instance. The AVTECH PS2 Power Sensor alternatively shows real-time monitoring of amps, voltage and watts which you will find here I will email you the application note for the PS2 Power Monitor shortly.

The air flow monitor is only designed to work with the AVTech Software environment monitor units, as such AVTech Software don't release the technical specifications for their probes.

With the AVTECH Room Alert 11ER, SMS alerting is possible using an email to SMS service, using SMTP relay/SNMP traps to integrate to an email to SMS application or using a mobile device that can accept SMS. The only device which will do email server independant SMS directly is the securityProbe5E with the addition of a GSM modem.

You do not need Intellipool to monitor. The Room Alert has an in-built web server and is supplied with Device manager software for setting up thresholds, graphs, logs and alerts.

More than one recipient can be alerted by email or email to text service simply by inputting email addresses separated by commas. The device will also do SNMP traps.

Alerts and thresholds are set up for each probe individually so high/low thresholds can be set for digital sensors and open/closed for switch sensors. Alerts are then triggered on individual sensor thresholds being breached and sent per sensor with relevant information. . It would be possible to set and alert on multiple thresholds on the same sensor but you would need to integrate with alternative software that could do this.

The 4ER Room Alert has one internal temperature sensor, plus 3 external ports. Two of these external ports are digital and one is a switch port. Therefore you can put the digital temperature sensor supplied into one of the external digital ports and have one digital port free and one switch port free.

The AVTECH Room Alert 4ER is only compatible with all AVTECH probes, not those from other manufacturers. There are a wide variety of AVTECH probes available including temperature/humidity at the bottom of the Room Alert 4ER page at this link Room Alert 4ER.

The dry contacts on the AVTECH 24E are for relaying sensor information back to the 24E unit. There are a couple of alternatives however that you may consider. If you have a requirement to integrate an environment monitor with for example, a building management system or other device you may consider the AKCP securityProbe5E which will support a wide range of protocols as well as relay out sensors. Alternatively, if you require just an audible/visual alarm, then you can add the Room Alert Signal Tower Combo.

Yes. You can send SMS alerts using two methods:

  1. Use an email to SMS service that converts emails to SMS messages; or
  2. Use the bundled Device ManageR software and purchase a SMS modem and the alert add-on.

Option 1 is by far the cheapest and easiest option requiring no software or hardware purchases though it does require the purchase of credits from a service provider like AQL. The downside is that it requires an internet connection because it relies on using email.

Option 2 by contrast is an out of band solution. In other words it does not require an internet connection. It is however a more expensive option because it requires the purchase of a SMS modem.

By design, external digital sensor cables are 25 feet in length and can be extended up to a supported 100 feet in total length.
To extend the sensor cable, you will need a RJ-11 cable with coupler, part number
ECC-25E-SEN. UK price is £7 excluding VAT and delivery.

  1. Remove the external digital sensor to be extended by unplugging its RJ-11 cable from the front of the unit.
  2. Using a 25 foot RJ-11 cable with coupler, insert the RJ-11 connector into the AVTECH unit’s external sensor port.
  3. Plug the RJ-11 connector on the sensor cable to the extension cable.

If you wish to extend the sensor up to the supported 100 feet in length, multiple RJ-11 extension cables can be connected using the methods above.

We do not recommend extending a cable to a greater distance than 100 feet and do not support splicing or cutting into existing wires to shorten or lengthen the provided cable.

This sensor is digital. All AVTECH sensors are designed specifically to work with the Room Alert range of monitors only.

No. The AVTECH sensors have connectors wired so as to be compatible with the Avtech Room Alert devices. For the 'Digital' sensors these are RJ11 plugs.

The TemPageR 3 is now discontinued. You could consider as an alternative, the Room Alert 4E or the new model Room Alert 3E.

Yes. The Flood sensor fits on the 'switch' type port on the Avtech Room Alert 4E.

The Room Alert 3E has an IP address and can be made visible remotely like any other IP address, typically using Port Forwarding on the Router. Email alerts are standard and set up to use a normal SMTP mail server. If you want to add Schedules etc. you would need to add the Report Generator plug-in to Device ManageR.

The Room Alert models are calibrated at the factory and require no further calibration by the customer. However the software has an Adjust feature which allows you match the readings to a given reference thermometer.

No. You can only use the AVTECH Software sensors with the Room Alert products. If you want to use a specific AKCP sensor, then you would need to use one of the ACKP sensorProbe models or one of the sensorProbe models to attach it to.

The AXIS cameras are supported by the AVTECH Device ManageR software. Other IP based cameras may work but we have not tested them so we cannot be absolutely sure that they are fully compatible.

A 55% or 60% humidity should not cause a Flood sensor to alert. Typically you would need liquid to cause that. If the Flood sensor has been contaminated with grease or dirt it may trigger a false alarm, or if the sensor is damaged.

When the panic Button is pressed the attached Room Alert will raise an Alarm which continues until manually reset. You could connect the alert to a Light Tower or a Relay and switch On a remote system, or send an email or text alert.

The sensor does not require calibration and is accurate to +-0.125 degrees.

Yes, a switch port is a dry contact and can be set to be either normally open NO or normally closed NC. You can either use the switch port as input or output.

Yes. The sensor simply plugs into one of the sensor ports and is automatically detected by the Room Alert 3E.

The Room Alert 32W and the Wireless hubs use a ZigBee based 2.4 Ghz wireless connection, not WiFi 802.11, so is not compatible with WiFi. Room Alert wireless hubs communicate only with 32W units. Zigbee is a wireless mesh technology specifically designed for resilient sensor networks.

The 'rope' type water sensor would be best in this case.Either the 2.4m metre length, or the longer 7.3 metre length versions would fit on any Room Alert model.

Alerting by Emai is standard. For SMS alerts you would need to add the Dial-Up Plug-in and the GSM Modem

Yes it can make a difference, the main units are engineered to be quite resilient to RF but the cables may not be. If there are any concerns, then heavy duty cabling should be used to shield from RF interference.

The Recommended Server Room Temperature article goes into detail about the right temperature to run your server room.

The AKCP SecurityProbe 5e is a full feature environment monitor that is capable of sending SMS messages directly via a SMS modem like the Teltonika ModemUSB/G10 USB GSM Modem.

Certainly. Any of the products in the Rack Environment Monitor section would satisfy your requirements. All rack mounted environment monitors support additional probes. So you can place the environment monitor into one of your racks and then locate external temperature probes into each of the other 5 racks. Products to look at include the AKCP SensorProbe8. Alternatively, if you'd prefer reduce the amount of wiring you need to do, you could go for a product like the AVTECH TemPageR and place one unit in each rack.

A number of products suit your requirements. The AKCP range includes the SensorProbe8 that can take up to 8 external probes including dry contact probes. Whilst a SensorProbe8 would suit your requirement, I would recommend that you use the SensorProbe8-X20 which can take up to 20 dry contact inputs and 8 additional probes. Just in case you want to measure the temperature as well as monitor your backup generator. It is also able to send SMTP alerts.

All network devices, one way or another, have a stage during setup and configuration of handling the network configuration. You can't escape it. In order to be able to browse to the device you need to know what the address is for that device. The AKCP securityProbe has a very unusual system. It is set to use DHCP by default and, when you push a button on the back plate, will tell you what the device's IP address is.

For devices that support DHCP by default the easiest way to configure your DHCP server to give out a known IP address to the device's MAC address. That way when the device starts up you know precisely where it will be on your network.

The number of sensors really depends upon what you are trying to achieve. The simplest measure would be to measure the inflow air temperature at the bottom of the rack and the outflow air temperature at the top of the rack. That would give you a good idea of how the servers are affecting the temperatures all of the way up the rack. At the other extreme are the ASHRAE Thermal Guidelines for Data Processing Environments Second Edition that recomends a very high level of sensor density. The high density approach would be advisable if you wish to identify hotspots within your rack, especially useful after equipment moves which may introduce air flows that cause hot spots.

Yes. OPENXTRA are experienced environment monitoring installers and trainers and are able to offer on-going support services for your environment monitoring needs. See the Services page for more details.

Yes. Windows Server 2008 R2 is routinely used to test Xsensior Lite before release.

The Xsensior Lite software uses the SMTP standard for sending emails. You need to enter the details of your SMTP server into the Xsensior Lite configuration, usually just the IP address/domain name. If your SMTP server requires authentication (and if it is outward facing on the Internet you really should) then you'll also need to enter your user name and password on the advanced configuration tab. If your existing email client is using SMTP to send emails like Thunderbird then replicate your existing details from your email client inside Xsensior Lite. You can easily test whether your email alerts are working within Xsensior Lite, you don't need to wait until a temperature emergency happens to see if things are configured correctly.

If you are using Outlook and Exchange then things might be slightly more complex. You may need to enable the SMTP module on your Exchange server. If you have a dedicated Exchange team they will be able to furnish you with all of the information you need.

Thank you for your questions.

  1. SMS is only supported by using a third party Email to SMS service.
  2. Our montors are IP based and can be contacted by typing the IP address into a browser and can be made visible over the Internet.
  3. The Room Alert supports Pan/Tilt/Zoom cameras such as the AX-212-PTZ-CAM

It is not possible to connect a GSM modem directly to the RoomAlert. However this is possible with the AKCP SecurityProbe 5E device. We recommend the Teltonika G10 modem or the Samba 75.

The PS1 Power Sensor is actually a power presence sensor rather than a sensor which measures voltage/power output. It is a switch sensor that is normally in a closed state and will change state and therefore alert or change status, to loss or disruption of power for instance. The AVTECH PS2 Power Sensor alternatively shows real-time monitoring of amps, voltage and watts which you will find here I will email you the application note for the PS2 Power Monitor shortly.

The dry contact inputs on the X20 and X60 units can be switched from opto-isolated mode to non-opto isolated mode, where the E-opto16 inputs are all shipped as opto isolated and cannot be configured as non-opto isolated. Because of this, the E-opto16 inputs do require an input voltage as the module will not supply this voltage. When configuring the E-opto16 in the web interface of the securityProbe 5E and the dry contact input is set to the “Normal State” when voltage is applied, then the status will go to a “Critical” condition if nothing is connected, or there is no input signal to the dry contact. (no voltage applied). If the dry contact input is set to the “Normal State” when no voltage is applied, then the status will go into the “Critical” state when something is connected, or a signal is applied (or voltage applied).

No. There is no Windows Sidebar Widgets available for Xsensior Lite.

Either the Avtech Room Alert 4ER or the AKCP SensorProbe2 would be good choices, both are Ethernet devices and both can send emails to one or more addresses.

The Xsensior Lite will only send email alerts when the temperature is outside your defined range. The continuous setting means that the emails will be sent at predefined intervals until acknowledged. If the continuous setting is not set, then you would only receive one alert email.

The Xsensior Lite draws its power from the USB port and therefore needs to be connected to a PC for it to work.

Yes. Xsensior Lite can send alerts to more than one email address, you simply have to type in the email addresses separated by commas.

The Xsensior Lite's operating range is -30 to 70°C so the thermowell operating temperature of 121°C is well over the unit's operating temperature range.

Xsensior Lite is able to continuously export the current reading to a CSV file. You can monitor the CSV and read the most recent value from it.

 

With the AVTECH Room Alert 11ER, SMS alerting is possible using an email to SMS service, using SMTP relay/SNMP traps to integrate to an email to SMS application or using a mobile device that can accept SMS. The only device which will do email server independant SMS directly is the securityProbe5E with the addition of a GSM modem.

You do not need Intellipool to monitor. The Room Alert has an in-built web server and is supplied with Device manager software for setting up thresholds, graphs, logs and alerts.

More than one recipient can be alerted by email or email to text service simply by inputting email addresses separated by commas. The device will also do SNMP traps.

Alerts and thresholds are set up for each probe individually so high/low thresholds can be set for digital sensors and open/closed for switch sensors. Alerts are then triggered on individual sensor thresholds being breached and sent per sensor with relevant information. . It would be possible to set and alert on multiple thresholds on the same sensor but you would need to integrate with alternative software that could do this.

Xsensior Lite is not supported on Linux I'm afraid. I would suggest looking at a network thermometer instead, then you don't need to attach it to a PC / Server at all.

The 4ER Room Alert has one internal temperature sensor, plus 3 external ports. Two of these external ports are digital and one is a switch port. Therefore you can put the digital temperature sensor supplied into one of the external digital ports and have one digital port free and one switch port free.

The SensorProbe2 will send alerts, draw a graph of temperatures and archive data. It is also possible to export data from the unit to produce long term graphs.

Devices such as the Avtech Room Alert 3E are designed for fixed installations and are part of your IP network. These units can send email alerts if the temperature thresholds are exceeded. It can also log the data.

There is no published limit for the number of email addresses that you can use. Practically speaking on a modern computer there is no practical limit.

The Xsensior Lite itself cannot be accessed remotely, though if you can view the PC using a remote control solution, then it would be possible to take over the desktop and view it that way.

At present it is not possible to add a second sensor, but there is provision for a second sensor and the intention is to add a temperature/humidity sensor in the future. As yet we have no time scale for this sensor.

There is a waterproof version of the Temperature sensor, TMPW15 that may be rugged enough to survive being buried. I would recommend placing it in a tube for added protection. The sensor can connect to the SecurityProbe 5E, SensorProbe8 or SensorProbe2.

There is a short video on You Tube which demonstrates how to set up the power meter for energy monitoring which you may find helpful. You can find the video at The AKCP Energy Meter (PMS).

Yes. Multiple Xsensior Lite temperature only and temperature / humidity monitors can be plugged into the same PC.

The dry contacts on the AVTECH 24E are for relaying sensor information back to the 24E unit. There are a couple of alternatives however that you may consider. If you have a requirement to integrate an environment monitor with for example, a building management system or other device you may consider the AKCP securityProbe5E which will support a wide range of protocols as well as relay out sensors. Alternatively, if you require just an audible/visual alarm, then you can add the Room Alert Signal Tower Combo.

The digital voltmeter does not have its own IP address and therefore requires at least the AKCP sensorProbe2 to power it. The sensorProbe2  can then be polled using SNMP to get the data required or alerts can be set up directly with the sensorProbe2 and data can be accessed via the sensorProbe web browser. It may also help to know that sensors such as the digital voltmeter can be extended via your CAT5 cabling infrastructure up to 300m.

We do have a cost-effective AKCP monitor but there are limitations as to the number of sensors that can be attached. The AKCP sensorProbe2 will monitor a variety of parameters but can only take up to 2 probes maximum, so you would require 2 of these to monitor. An alternative is the AVTECH Room Alert 4ER which comes with an internal temperature sensor and can accomodate another 3 sensors (2 x digital and 1 x switch) and will take a flood sensor (RJ11 connector into the digital port) and smoke sensor (2 wire switch connector into the switch port). As always, please contact us if you would like advice or a quotation.

The Temperature/Humidity sensor is only the sensing device, you need to use an AKCP main unit. The simplest is the SensorProbe2 This will take up to 2 sensors and has its own IP address and software, it can be accessed over the Internet and the software enables you to set limits and receive email alerts when these limits are exceeded. A benefit of the AKCP monitors and sensors is that the sensors can be placed anywhere on the same network via your CAT5 cabling infrastructure.

There are a couple of ways of achieving this. Probably the best solution is to use the AKCP securityProbe5E. This is an environment monitor which has a sophisticated alert notification and actions including automatic server shutdown. Therefore, you could set this up so that it would automatically shut down PCs over the network should the temperature rise above a set threshold. The other way of doing this is to use the Remote Power Switch IP9258-DS, this has 8 power outlets. The only disadvantage is that it would be a switch-off of power rather than a controlled shutdown.

If you have an internet connection the Xsensior Lite will be ideal for this application, and in fact will also alert you if the temperature drops too much.

Yes. The Xsensior Lite is able to send alerts to the Windows Event Log. You can specify whatever text you want using the built in templating language so you can specify whatever text you like. A continuous export feature has also been added for writing the last reading out to a CSV file. The software and product are available for sale now.

The sensor is pre-calibrated when manufactured.

Xsensior Lite connects to a USB port on a PC and does not support SNMP, nor does it have a command line interface. Email alerts can be raised by Xsensior Lite and the actual data values can be exported in CSV format. The upcoming Xsensior Lite version 1.2 software release (due first week of March 2011) supports automated exporting of values to a CSV file as well as an alert action for creating entries in the Windows Event Log. Many systems management products are able to gather Windows Event Log data so that may be a useful way to integrate with your systems.

No XSensior Lite does not require any special drivers to be installed. Xsensior Lite does work on 64 bit Windows like Windows 2008 Server R2 albeit running as a 32 bit program.

If you want to control the power to a remote device in reponse to a temperature going too high you could connect a Relay Sensor to the SensorProbe and use that to switch the power.

If you simply want to alert on the presence or absence of power you could connect a Power Sensor. Both AC and DC versions are available.

No. Only the securityProbe 5e is able to read information from remote sensorProbes using the Virtual Probe feature. If you wanted to merge information from a number of different sensorProbe2s, you would need to either use a 3rd party SNMP based network monitoring application or AKCP's own management software. Something like Intellipool Network Monitor at will do this for you.

Yes. You can send SMS alerts using two methods:

  1. Use an email to SMS service that converts emails to SMS messages; or
  2. Use the bundled Device ManageR software and purchase a SMS modem and the alert add-on.

Option 1 is by far the cheapest and easiest option requiring no software or hardware purchases though it does require the purchase of credits from a service provider like AQL. The downside is that it requires an internet connection because it relies on using email.

Option 2 by contrast is an out of band solution. In other words it does not require an internet connection. It is however a more expensive option because it requires the purchase of a SMS modem.

AKCP claim that it is possible to extend sensors up to 300m (1000ft), but I would not use the 1ft sensor for this application. You would need to use an in-line coupler on the sensor and the connection quality is rarely good enough . A better option is to use the 5ft sensor and a long, high quality Cat5 patch cable or through you structured cabling system.

For a Xsensior L-1 sensor, the CSV files contain the following information:

  • sensor identifier;
  • sensor name;
  • temperature probe identifier;
  • temperature probe name;
  • timestamp;
  • probe type;
  • units;
  • value.

If the sensor being exported is a Xsensior TH-1 sensor, in addition to the above the following information is exported:

  • humidity probe identifier;
  • humidity probe name;
  • units;
  • value;

The sensor identifier is a unique number for the sensor. The probe identifier is a unique number for the probe.

This device is no longer available.

Yiou may be able to use a Relay Sensor to switch on a generator. Take a look at the Room Alert 4ER Relay Bundle.

or alternatively the SP2 with a relay sensor.

By design, external digital sensor cables are 25 feet in length and can be extended up to a supported 100 feet in total length.
To extend the sensor cable, you will need a RJ-11 cable with coupler, part number
ECC-25E-SEN. UK price is £7 excluding VAT and delivery.

  1. Remove the external digital sensor to be extended by unplugging its RJ-11 cable from the front of the unit.
  2. Using a 25 foot RJ-11 cable with coupler, insert the RJ-11 connector into the AVTECH unit’s external sensor port.
  3. Plug the RJ-11 connector on the sensor cable to the extension cable.

If you wish to extend the sensor up to the supported 100 feet in length, multiple RJ-11 extension cables can be connected using the methods above.

We do not recommend extending a cable to a greater distance than 100 feet and do not support splicing or cutting into existing wires to shorten or lengthen the provided cable.

This sensor is digital. All AVTECH sensors are designed specifically to work with the Room Alert range of monitors only.

The rack mounts are designed to fit a 19" rack. There is a model that is a continuous DIN Rail which may be the one you need. Lead time is about a week, so delivery to a UK address before 20th September is entirely possible.

No. The AVTECH sensors have connectors wired so as to be compatible with the Avtech Room Alert devices. For the 'Digital' sensors these are RJ11 plugs.

The TemPageR 3 is now discontinued. You could consider as an alternative, the Room Alert 4E or the new model Room Alert 3E.

Yes. The Flood sensor fits on the 'switch' type port on the Avtech Room Alert 4E.

The Room Alert 3E has an IP address and can be made visible remotely like any other IP address, typically using Port Forwarding on the Router. Email alerts are standard and set up to use a normal SMTP mail server. If you want to add Schedules etc. you would need to add the Report Generator plug-in to Device ManageR.

The Room Alert models are calibrated at the factory and require no further calibration by the customer. However the software has an Adjust feature which allows you match the readings to a given reference thermometer.

Any of the AKCP Water Sensors will fit on the SP4. The Spot type or the Rope type.

Yes we are able to ship to Mexico. Please bear in mind though that shipping costs may be relatively high. So for small light items such as Xsensior it may make sense to buy a Multipack rather than a single unit. The delivery cost would not be significantly different for several Xsensiors.

Xsensior Lite is compatible with Windows 2008R2 64 bit Windows architecture.

No. You can only use the AVTECH Software sensors with the Room Alert products. If you want to use a specific AKCP sensor, then you would need to use one of the ACKP sensorProbe models or one of the sensorProbe models to attach it to.

The AXIS cameras are supported by the AVTECH Device ManageR software. Other IP based cameras may work but we have not tested them so we cannot be absolutely sure that they are fully compatible.

A 55% or 60% humidity should not cause a Flood sensor to alert. Typically you would need liquid to cause that. If the Flood sensor has been contaminated with grease or dirt it may trigger a false alarm, or if the sensor is damaged.

Temperature accuracy is +- 1.5 degrees.

Yes, You can record data over as long a period as you like. The only restriction is how much storage you have.

When the panic Button is pressed the attached Room Alert will raise an Alarm which continues until manually reset. You could connect the alert to a Light Tower or a Relay and switch On a remote system, or send an email or text alert.

The sensor does not require calibration and is accurate to +-0.125 degrees.

Yes. An Alert would be raised as soon as the door is opened and when it is closed. Use in conjunction with any of the main units, SP2, SP4, SP8 or any of the SecurityProbe models.

Yes. The sensor simply plugs into one of the sensor ports and is automatically detected by the Room Alert 3E.

The Room Alert 32W and the Wireless hubs use a ZigBee based 2.4 Ghz wireless connection, not WiFi 802.11, so is not compatible with WiFi. Room Alert wireless hubs communicate only with 32W units. Zigbee is a wireless mesh technology specifically designed for resilient sensor networks.

The idea is that by monitoring voltage and current you can measure the energy use of the attached device. The temperature is a guide to this and also a safety device in case the unit begins to overheat.

The 'rope' type water sensor would be best in this case.Either the 2.4m metre length, or the longer 7.3 metre length versions would fit on any Room Alert model.

Alerting by Emai is standard. For SMS alerts you would need to add the Dial-Up Plug-in and the GSM Modem

Xsensior is for Windows only, so will not work on Linux machines. The network attached devices, such as the AVTECH Room Alerts and AKCP ranges will work.

The relay in the unit can be used to trigger a switch. The same feature is present on the OWD-138-R.

Yes. The Envirotxt device will do exactly what you want. Simply plug it into a mains power socket and you can then get the temperature by sending a text message. It can also send text message alerts when the temperature goes above or below your threshold values.

Yes. We offer reseller pricing on environmental monitoring solutions and everything else with the exception of SMS modems.

Yes. Please contact us by phone, fax or by email, we can offer you a 10% Educational Discount which is applicable to all universities, schools and further/higher education colleges. Unfortunately, at this time, you can't use the educational discount when purchasing online.

VAT is a tax that customers in the UK pay. It does not apply to sales outside the European Union, so any prices for a sale to Egypt would be without VAT, marked excl. of VAT on our ordering system.

It depends on the connectors on the devices you have. Netport LAN01 is the DTE version, LAN02 is the DCE version. Both devices are functionally identical but the one is Male-Female (DCE) and the other Female-Male (DTE).

Yes. The Netport connects serial devices to ethernet networks, allowing you to send serial data across the network, using a technique known as serial tunnelling.

The netport can be used in two modes.

  • Single Netport mode: the Netport is connected to the PLC. A virtual serial port is installed onto a PC. Software on the PC can then talk to the remote serial device over the network. Whilst theoretically the PLC and the PC can be any distance apart, in practice the distance may introduce some latency into the system. That may be a problem if timings in the communication between the software and PLC are important
  • Two Netport mode: the second mode uses two Netports. One Netport is connected to the PLC and it then talks to the second Netport over the network. The second Netport can then be plugged into another device or PC using a serial cable.

Yes this should be possible, but you may need to use 2 Netport adaptors instead of one. The use of a single Netport requires the installation of a software based virtual serial port. The driver software supplied with the Netport that implements the virtual serial port will only work on Microsoft Windows. We would need to know a little more about what you are wanting to achieve before we can give you a definitive answer, please get in touch.

Standard serial cables are widely available, but the powered cable that you require is a more specialised item. Best place to look is one of the large component suppliers, Farnell, RS, Lindy etc.

The Netport does not send emails, it simply allows a serial device to connect to an IP network using a process called 'serial tunnelling'. The standard serial data is encapsulated in a TCP/IP packet and transmitted over the network.

The Netport will convert traffic to serial link across an ethernet connection so that you can put a serial device onto an ethernet network and see it over the network. If you had serial devices in between 2 ethernet connections the Netport will do this. The LAN06 takes its power over pin 9 or the LAN01 and LAN02 take their power from the adaptor.

The RS232 to serial converter will allow you to effectively move the RS232 interface to anywhere on your network. So you could use whichever application you are now using to read the weighing scale on a PC that is potentially many hundreds of metres away from the weighing scale itself. The only problem I can see is that a web browser can't "browse" the RS232 interface, either a physcial one attached to the weighing scale or a remote virtual RS232 port provided by the RS232 to serial converter software, so I don't believe that would be possible.

You could though use whatever software you currently use from a PC that is not physically attached to the weighing scale.

The bandwidth largely depends upon the speed of the serial port and the nature of the protocol used by your serial device. Asa a result it is difficult to be precise as to the bandwidth that will be used.

In general. the amount of serial data is typically very small and is negligible on an ethernet network.

Yes. The Netport will accept serial traffic, encapsulate it in an Ethernet packet and transmit the data across the network, a process known as 'Ethernet Tunnelling', effectively giving you a long serial connection.

Yes. Windows Server 2008 R2 is routinely used to test Xsensior Lite before release.

The Xsensior Lite software uses the SMTP standard for sending emails. You need to enter the details of your SMTP server into the Xsensior Lite configuration, usually just the IP address/domain name. If your SMTP server requires authentication (and if it is outward facing on the Internet you really should) then you'll also need to enter your user name and password on the advanced configuration tab. If your existing email client is using SMTP to send emails like Thunderbird then replicate your existing details from your email client inside Xsensior Lite. You can easily test whether your email alerts are working within Xsensior Lite, you don't need to wait until a temperature emergency happens to see if things are configured correctly.

If you are using Outlook and Exchange then things might be slightly more complex. You may need to enable the SMTP module on your Exchange server. If you have a dedicated Exchange team they will be able to furnish you with all of the information you need.

The Xsensior Lite will only send email alerts when the temperature is outside your defined range. The continuous setting means that the emails will be sent at predefined intervals until acknowledged. If the continuous setting is not set, then you would only receive one alert email.

The Xsensior Lite draws its power from the USB port and therefore needs to be connected to a PC for it to work.

Yes. Xsensior Lite can send alerts to more than one email address, you simply have to type in the email addresses separated by commas.

The Xsensior Lite's operating range is -30 to 70°C so the thermowell operating temperature of 121°C is well over the unit's operating temperature range.

Xsensior Lite is able to continuously export the current reading to a CSV file. You can monitor the CSV and read the most recent value from it.

 

There is no published limit for the number of email addresses that you can use. Practically speaking on a modern computer there is no practical limit.

The Xsensior Lite itself cannot be accessed remotely, though if you can view the PC using a remote control solution, then it would be possible to take over the desktop and view it that way.

Yes. Multiple Xsensior Lite temperature only and temperature / humidity monitors can be plugged into the same PC.

If you have an internet connection the Xsensior Lite will be ideal for this application, and in fact will also alert you if the temperature drops too much.

Yes. The Xsensior Lite is able to send alerts to the Windows Event Log. You can specify whatever text you want using the built in templating language so you can specify whatever text you like. A continuous export feature has also been added for writing the last reading out to a CSV file. The software and product are available for sale now.

The sensor is pre-calibrated when manufactured.

Xsensior Lite connects to a USB port on a PC and does not support SNMP, nor does it have a command line interface. Email alerts can be raised by Xsensior Lite and the actual data values can be exported in CSV format. The upcoming Xsensior Lite version 1.2 software release (due first week of March 2011) supports automated exporting of values to a CSV file as well as an alert action for creating entries in the Windows Event Log. Many systems management products are able to gather Windows Event Log data so that may be a useful way to integrate with your systems.

The Xsensior Lite has not been tested on vmware esxi4.x, though my understanding is that it will not work because vmware doesn't support USB pass through. We do use Oracle Virtual Box, a virtualisation system similar to VMWare, as part of our routine testing to test the software on Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008 and Windows 7. We know that Xsensior Lite does not work on Windows Virtual PC because the USB events don't propogate from the host server through to the virtual machine.

No XSensior Lite does not require any special drivers to be installed. Xsensior Lite does work on 64 bit Windows like Windows 2008 Server R2 albeit running as a 32 bit program.

There is no direct API but there is a continuous export feature which would allow you to integrate the Xsensior Lite with your software. The continuous export feature writes out the latest data out to a CSV file so that it can be read by a third party program.

For a Xsensior L-1 sensor, the CSV files contain the following information:

  • sensor identifier;
  • sensor name;
  • temperature probe identifier;
  • temperature probe name;
  • timestamp;
  • probe type;
  • units;
  • value.

If the sensor being exported is a Xsensior TH-1 sensor, in addition to the above the following information is exported:

  • humidity probe identifier;
  • humidity probe name;
  • units;
  • value;

The sensor identifier is a unique number for the sensor. The probe identifier is a unique number for the probe.

Yes we are able to ship to Mexico. Please bear in mind though that shipping costs may be relatively high. So for small light items such as Xsensior it may make sense to buy a Multipack rather than a single unit. The delivery cost would not be significantly different for several Xsensiors.

Xsensior Lite is compatible with Windows 2008R2 64 bit Windows architecture.

We cannot accept credit cards from Nigeria, but it may be possible to pay by other methods. Delivery of an Xsensior would be expensive by courier, probably more than the product itself, but it is certainly possible.

Temperature accuracy is +- 1.5 degrees.

Yes, You can record data over as long a period as you like. The only restriction is how much storage you have.

Yes. Xsensior will work on Windows 8.1 and Windows Server 2012.

Xsensior is for Windows only, so will not work on Linux machines. The network attached devices, such as the AVTECH Room Alerts and AKCP ranges will work.