Frequently Asked Questions

Frequently Asked Questions (FAQ) submitted by you, real visitors and customers over the last few years.

Intellipool Network Monitor

Is it possible to send SMS alarm by email-to-SMS gateway or only by modem GSM using IMN software?

You can set up SMS alerts in Intellipool Network Monitor in several ways:

  1. using an email to SMS gateway or service;
  2. using a GSM modem in conjunction with Intellipool network Monitor. This has the advantage of working when your email server is down or otherwise unavailable.
I conducted a brief trial of Intellipool last year but completely forgot to progress it. I am interested in purchasing

The easiest way to do this is to install it on a different machine. On any given machine the 30 day trial will time out and not allow you to run it again unless you have a valid licence.

How is Intellipool Network Monitor licensed ?

Intellipool is licensed per monitored object. An object can be a server, router or other hardware that can be addressed by an IP number. Included in the purchase is one-year upgrade protection.

Do I need to install anything on the monitored machines ?

No

How do I update my Intellipool Network Monitor installation?

Follow these steps:

  • Shutdown your current installation by stopping the Intellipool service
  • Install the new version in the same directory
  • Restart Intellipool Network monitor service
How can I migrate Intellipool Network Monitor to a new machine?

Follow these steps

  • Shutdown the Intellipool service
  • Copy your INM folder to the new machine
  • On the new machine, run "inmservice.exe -i -l WIN_USERNAME -p PASSWORD" to install the service
  • Start the service (net start "intellipool network monitor")
    Notice: if you want to run the service under the localsystem account, omit the -l and -p parameters.
How do I monitor traffic and bandwidth usage with Intellipool Network Monitor ?

We recomend using the SNMP agent. By monitoring the incoming and outgoing octets of a network interface with the snmp agent you can establish the bandwidth usage. The agent can capture statistical data that can be used to build reports with.

Can I monitor log files with Intellipool Network Monitor ?

Yes, use the text file agent to scan log files for strings.

Does Intellipool Network Monitor require an external web server ?

No, Intellipool Network Monitor has an integrated web server that supports both normal HTTP and encrypted (SSL/TLS) HTTPS.

How does Intellipool Network Monitor store its configuration ?

Intellipool Network Monitor stores the configuration in a proprietary high performance database. The database is encrypted with a strong encryption algorithm to prevent tampering and unauthorized use.

Is it possible to develop custom made agents ?

Yes, by using the LUA agent users can develop their own agents by writing LUA scripts.

Do I have to reconfigure my settings created with the trial when I buy a license ?

No