Frequently Asked Questions

Frequently Asked Questions (FAQ) submitted by you, real visitors and customers over the last few years.

Yes you can download them here.

Probes are available in standard lengths up to 90m. However, it is also possible to build custom length probes up to 300m.

The Sensatronics E4 unit itself does not measure temperature, you will need to add at least 1 temperature probe. The unit will take up to 4 temperature probes. The temperature probe is a thermistor device which connects back to the main unit via 2-wire cable.

We can provide UKAS certified calibration on the Sensatronics E4 base units and the probes for 3 point calibration on all parts plus certificates, the UKAS-E4CERT is the E4 calibration service and the UKAS-TCERT the probe calibration. You would need to return the base units and probes to ourselves and the turn around is about 1 week, so what you might like to do is to have one E4 calibrated at a time so that you're not completely without monitoring. Alternatively there are on-site services available from other companies

You require a copy on Intellipool Network Monitor to use to manage the Senturion, (rather than the built-in software) and the SAMBA 55 GSM modem. Alternatively, you can use an email to SMS gateway service to translate emails into SMS messages.

The Senturion is a complete unit and will allow you to monitor temperature, humidity and light, set up thresholds and send out email alerts without any additional software or probes. It will however take up to 8 additional probes and can also send SMS alerts using Intellipool (plus a GSM modem) or an email to SMS gateway service.

No TDRs are able to measure below 10m. This is because of timing difficulties with very short lengths of cable. The way to measure short distance is to extend the cable using a measured 10m or other known length of cable and measure from there.

Yes, the EM1 boxes can be managed using any SNMP based network monitoring application, eg. SNMPc, Nagios, WhatsUp Gold, and managed from one location on your network. We recommend Intellipool Network Monitor for managing and setting up thresholds and alerts.

The Zoom II series can give you results displayed on the screen on the tester only. If you need to generate reports for records, export or sharing you require either the Wavetester series which will store up to 200 datapoints or the Fiber OWL series of testers which will store up to 1000 datapoints. Data can then be stored on a PC for later use using the OWL Reporter software which is supplied with the tester.

The OWL Fibre Testers are supplied with a 2.5mm universal connector on the power source. To test on LC connectors, the easiest way is to opt for an OWL tester with SC connector and then purchase an SC Fibre Connector Launch Cable Adaptor Kit which adapts from SC to LC, ST and FC

Yes. Whilst the Test-Um Validator and Test-Um Validator-NT are for testing copper cabling only, JDSU (the company that took over Test-Um) have now released two new products based upon the Validator technology. The JDSU ValidatorPRO and JDSU ValidatorPRO-NT both have the ability to test fibre as well as copper cabling.

Yes, the KP105 will work with all copper cable including data cable up to CAT6, coax, lighting and speaker cable. Though the KP105 won't work too well if the cable is live as the electrical signal caused by the power will effectively drown out the tone signal created by the tone generator.

Yes. Though there are other cable tracing options which may be faster and more convenient.

Yes you can connect both stationary and pan&tilt IP cameras to the Senturion, we recommend the TrendNet cameras for use with Senturion

The Sensatronics E4 is a simple temperature only monitor. It has a built-in web server so that you can view temperatures remotely. In order to set up thresholds and alerts via email, the E4 integrates with any SNMP based network monitor (you may already have something or we recommend Intellipool). You will also require at least one temperature probe, and obviously a network to connect it to!

The best solution (and the cost) really depends on precisely what you are atttempting to achieve. The Sensatronics range includes two products capable of measuring temperature, relative humidity and door open/close: the Senturion and EM1.

The Senturion is a rack mounted solution with built in temperature, light and humidity probes. You can either mount the unit in each cabinet or place a Senturion into a single cabinet and then run a combined temperature/humidity and door closure probes into the two other cabinets. You would also need a single door closure probe for the cabinet in which the Senturion is located. The Senturion is able to send email alerts, has a visual and audible alert and is capable of creating a historical log.

The Sensatronics EM1 is a wall mounted device witha built-in web interface. In order to alert you and create a historical log you would need SNMP based management software such as SNMPc, Nagios etc. We recommend Intellipool network Monitor

Yes, the test times are as follows:
CAT5e: 24 seconds
CAT6: 28 seconds
CAT6e: 30 seconds

General recommendations suggest that you should not go below 10°C (50°F) or above 28°C (82°F). Although this seems a wide range these are the extremes and it is far more common to keep the ambient temperature around 20-21°C (68-71°F). However, more exploration of this subject can be found here.

I am by no means an expert on this topic but much depends on the size of the computer room, the amount of equipment you have in there, and whether you have air conditioning. Obviously, in a confined space with no ventilation or cooling, the temperature of the computer room is likely to rise, and it's the temperature that is the crucial parameter, not ventilation per se; and just as humans function best in an environment kept at around 21 degrees C, so too devices. General recommendations suggest that you should not go below 10°C (50°F) or above 28°C (82°F). Although this seems a wide range these are the extremes and it is far more common to keep the ambient temperature around 20-21°C (68-71°F). Whether you can maintain temperature with the use of ventilation alone or whether you will need some form of cooling will depend upon your particular circumstances. You will find more information here Recommended Server Room Temperature.

This reading indicates that the temperature, humidity, or wetness probe for that position is not connected. One possible cause is if the line has been cut between the probe and the EM1. Check the line, and make sure you have a good connection to the unit.

This reading indicates that there is a short in the probe line; that the two probe leads are touching each other. Check the line for damage.

The Sensatronics equipment used to be called Temp Trax several years ago and many of our earlier customers still refer to the Sensatronics E4 as a Temptrax Model E. The product is the same, just the name has changed.

The Sensatronics E4 supports SNMP so you can use many different network management tools to create reports, even open source tools like Nagios and MRTG are supported. The easiest way to create reports is using Intellipool Network Monitor. You can add a number of Sensatronics E4 or many other environment monitors to be polled by Intellipool. Intellipool has a very powerful report generation facility.

The Sensatronics E4 does support SNMP v1 and so can be used with a wide variety of SNMP servers like Nagios, MRTG and a host of others. I suspect that, from a setup perspective, it is much easier using Intellipool because a number of Sensatronics (and other environment monitors) plugins are available.

Yes, with the addition of a Wetness Probe you can detect water on the floor over a wide area. The wetness probe has a long conductive rope capable of detecting water over a wide area. The probe is particularly useful for detecting water in underfloor areas such as a server room or data centre raised floor areas.

The Sensatronics EM1 supports up to 4 wetness probes. Each wetness probe can be expanded to a further 7.5 or 15m with the addition of a Wetness Probe Extension.

No, unfortunately the Z-text modem is no longer manufactured and we have not sourced a similar item. The alternative is a GSM modem of which you will find a selection at GSM modems

We are able to ship to the Middle East, including Saudi Arabia, without any difficulties. We have the JDSU ValidatorPRO-NT currently in stock and can ship immediately. If you need further assistance, please get in touch.

The model F is designed and manufactured by a US based company called Sensatronics Inc so they are indeed compatible with US equipment. You can contact them at sales@sensatronics.com

Connecting a BT line to an RJ11 connector is possible using an adapter. The difficulty is in knowing the kind of information coming from the cable router. The adapter would simply make an electrical connection between the pins on the BT cable and the RJ11. It would not be capable of perfoming any kind of protocol conversion, so the cable router probably would not work.

The Lil Buttie takes a 9V PP3 battery

Yes, the TP100 can detect network voltage and the network speed (up to 100Mbits) that is available on the port. Similar more capable products include the Psiber LMXX series of products including the LM26, LM30 and LM35.

No. The TP60 adaptor is the other way round, ie to connect something with an RJ11 lead into a device with an RJ45 socket. In any case I doubt that your RJ11 port is an ethernet port, I've never heard of ethernet using RJ11 / RJ12 type connectors. It is more likely that it is a telephone port for hooking your laptop up to a modem. If you need to connect your laptop up to your BT Home Hub and it doesn't have a built in ethernet port, then there are ethernet cards you can buy that fit into a PCMCIA port on your laptop.

Yes, the Temperature@lert USB can send alerts to more than one email address, you simply have to type in the email addresses separated by commas.

Yes. If a text message is sent to a regular landline phone then you will by charged by your telco at their standard tariff rate. If a text is sent to a mobile phone then the text will be charged just like any other text would be charged for if it was sent via another mobile phone.

Please note: the Z-Text is no longer available for purchase as the manufacturer has discontinued the product.

K-type probes fit to any model of Thermometer that has a K -type connector, such as the ETI 2001, 2002, and 2003, the MicroTherma5K and the all the models in the Therma range.

The TP50 simply provides an electrical connection between the F connector and the pins in an RJ45 connector. It is typically used to connect a thin ethernet cable to an RJ45 connector for testing by a cable tester. I'm not sure what kind of signal comes down a TV cable, but the TP50 would do nothing beyond mapping the coax cable onto an CAT5 cable.

Clearly the Therma 1 main unit is not intended to be immersed in any liquid. The K type probes are quite robust and mostly made from stainless steel. They would probably survive most corrosive liquids at least for a short time. I would not recommend that any of the K type probes be left in corrosive liquiids for long periods. It may be possible in some applications to use a thin wire probe and fix it with an adhesive pad to the side of the container avoiding any contact with the corrosive material.

The TP50 will make the connection but I can't say if the end result will work in your circumstances. The COAX connection on the TP50 is an F type screw, so you may need an adapter to connect to the TV cable.

The Libero is designed for long term monitoring. It will not send alerts, though it will indicate on its LCD screen if the maximum temperature has been exceeded. Typical use would be in a truck recording the temperature of a delivery. The receiver would check to see if the maximum temperature has been exceeded and make a ito accept or reject the delivery. When the Libero is plugged inot a PC with a USB socket it generates a PDF file showing all the recorded temperatures. The Libero comes with software to set thresholds and to allow the unit to be reset for the next trip.

Devices such as the SensorProbe2 are designed for fixed installations and are part of your IP network. These units can send email alerts if the temperature thresholds are exceeded.

The TP60 has an RJ45 plug and an RJ11 socket, so will plug into your router and offer an RJ11 socket for your RJ11 lead. It sounds unlikely that the TP60 would help in your case. I suspect that you've bought the wrong ADSL router. I suspect that your router is intended for cable. I've bought the wrong type of router on a few occassions and I've just taken the modem back to where I purchased it and swapped it for a more appropriate unit (one that takes a RJ12 input).

PT100 is a standard plug for connecting a temperature probe to a thermometer. The thermometer usually has a LCD screen so that you can read the current reading. The Precision Handheld PT100 Thermometer is suitable for PT100 temperature probes.

The OWD-138 without a relay is a battery operated device. The OWD-138-R with the relay requires a 12 V DC supply. The top terminal is the positive (+) one. Any standard 12V DC supply will work. The sensor unit is on a cable, about 2 metres long, and can be located away for the main unit.

I'm afraid that this product is not currently available from ourselves. If you contact the manufacturers at info@sensatronics.com they should be able to help you

We supply 3 types of USB modem from manufacturers FAlcom and Teltonika. You can find details of all three at the following link USB Modems

Although the Phoneswitch is able to share a line with a fax or answering machine, it is not suitable for use on a switchboard PABX type system.

We do not have any stock of the Z Text. We can though offer two Teltonika modems, the USB/G10 and if you have an old style 9 pin D connector the  Modem COM /G10.

On peut acheter le modem usb G10 ici sur cette page. On doit cliquer sur le bouton "Add to Basket" et completer le details de livraison et votre carte bancaire. Le livraison a France et 30GBP et est la en 2 ou 3 jours.

The E4 comes with a 9VDC universal power transformer. This will work on any AC supply voltage from 100-240V.

The Phone Switch will work on a line that is shared with a fax machine or answerphone. A broadband filter will not cause any interference with the Phone Switch.

We have had these on order for some time now and will receive the first shipment, we are hoping fairly shortly. However as a new product, sometimes the timing of release can be changeable. We will let you know when they come in. We will also publish and forward any literature published by the manufacturer.

As of 30th November we are expecting the Net Powers to come into stock in the next week or two

Yes the TN2 thermometer is supplied with 2 standard coin batteries, CRO 2032. It is supplied with a lanyard but not a pouch and weighs 62 grams including the batteries. The accuracy is +/- 2% or 2 degrees centigrade.

To do this you need to be able to connect the IP Power Switch to the Internet via your home network internet connection, give the IP Power Switch an IP address and make it visible from the outside world. Provided your mobile phone is Internet enabled then you can contact the power switch by typing in its IP address in the browser. You can also use the timer/scheduler option on the power switch to switch devices on and off. Depending on the kind of heating equipment you have, we would advise sensible caution when switching on and off remotely.

The NetPower is compatible with Windows XP, Vista or 7 and they are now in stock and shipping

The securityProbe5E is covered by warranty against damage or failure for one year from date of purchase. We don't have a local dealer in India but the manufacturers are based in Thailand so replacement of faulty goods is not a problem. AKCP products also have lifetime free technical support. To connect the securityProbe5E to a K-type thermometer probe you need to use the thermocouple adaptor When a K-type probe is attached to the thermocouple adaptor it conditions the readings so that they can be read, graphed and alerted to via the securityProbe5E

Yes, we supply these with either UK or EU power supplies depending on where the customer is, and can also supply with the C13 power supplies to connect devices as in this link IP9258S with 4 power cables

I'm sorry but we no longer supply the Talk n Trace TM110 please visit www.psiber.co.uk

In order to obtain the drivers for the G10 modem you will need to contact the manufacturers Teltonika at info@teltonika.lt

Thank you very much for your interesting question. However, we don't have anything that will integrate with iPad. I am not aware of any other monitor that does integrate with iPad but good luck with your search.

The Xsensior software runs a Service in Windows so will always Restart when the machine reboots. The Interface does not need to be open for the alerts to be generated, There is no need to be logged into the machine.

Any temperature monitor will only accurately measure the temperature where it is located, that is the ambient temperature. In a datacentre or server room, there are a number of temperatures you may wish to monitor, for instance at air outlets, in hot and cold aisles, or temperature gradient for instance at the top of racks and at floor level. It can be likened to building a contour map, the more measurement points the more accurate the thermal picture.

To monitor 2 x 32 Amp single phase PDUs you require the Dual Link Box, 32A PMU00160. We will resource the manual for you shortly. We are happy to create a tailored quotation to suit your requirements, please contact us if you are interested.

The temperature sensors for the AVTECH range of temperature and environment monitors are thermistor sensors. You need to use them with the AVTECH TemPageR or Room Alert. The sensor detects the temperature data and is polled by the software in the AVTECH base unit. The user sets temperature thresholds and an alert is activated if the temperature date falls outside this threshold. An email and or SMS message can then be automatically sent to notify the user of the alert state.

The sensorProbe8 is SNMPv1 compatible and therefore will integrate with any other management system that you may be using to monitor AC, UPS etc so long as it is SNMP compatible, in addition you could also use the sensorProbe8 software to alert to changes in state on other systems if you had a dry contact connection into the sensorProbe. If you required Modbus for instance for integration to a buildings management system then it may be worth taking a look at the securityProbe 5E standard If you would like to discuss your particular requirements please give us a call on 01943 465918

AKCP

AKCP temperature and humidity sensors have a quite high accuracy and are calibrated by the supplier of the sensor. In general they do not need much calibration. The user could carry out calibration to verify accuracy. If needed you can adjust using the "Reading Offset". There is also a calibration certificate available on request for the probes.

The AKCP probes all have an RJ45 connector and can be extended where they are required via your structured cabling up to a maximum distance of 100m. Or, you can simply use standard CAT5 cable and one or more inline couplers to add extra cable to the probe.

Yes, single and 3 phase is supported by the same device.

Not directly or easily. Neither of the SensorProbe series products support switching off servers directly. It could be possible to send an email to a server and then have a job on the server wait for alert emails and then trigger the shutdown script. The AKCP SecurityProbe8 would be the solution of choice for this function.

The SecurityProbe8 provides a more direct solution as it is has a feature enabling it to shut down one or more servers. There is also a notification wizard for configuring the alarms. In this case you would need a temperature probe, the alarm could then be configured to execute a series of shutdowns when the temperature goes above a given threshold.

Thank you for your questions.

  1. SMS is only supported by using a third party Email to SMS service.
  2. Our montors are IP based and can be contacted by typing the IP address into a browser and can be made visible over the Internet.
  3. The Room Alert supports Pan/Tilt/Zoom cameras such as the AX-212-PTZ-CAM

The dry contact inputs on the X20 and X60 units can be switched from opto-isolated mode to non-opto isolated mode, where the E-opto16 inputs are all shipped as opto isolated and cannot be configured as non-opto isolated. Because of this, the E-opto16 inputs do require an input voltage as the module will not supply this voltage. When configuring the E-opto16 in the web interface of the securityProbe 5E and the dry contact input is set to the “Normal State” when voltage is applied, then the status will go to a “Critical” condition if nothing is connected, or there is no input signal to the dry contact. (no voltage applied). If the dry contact input is set to the “Normal State” when no voltage is applied, then the status will go into the “Critical” state when something is connected, or a signal is applied (or voltage applied).

HW Group STE is a good solution, as is the SensorProbe2, both are Ethernet devices and both can send emails to one or more addresses.

The K type adapter is used to connect standard K type industrial probes to the AKCP devices. The adapter conditions the readings from K type probes to make them compatible with the monitoring units. For example some industrial freezer or ovens have built in K type probes so you would need adapters to connect these to a SecurityProbe 5E.

In most warehouse situations the standard AKCP sensors, temperature, temperature/humidity, airflow etc. are a simpler option as they do not require any conversion.

The SensorProbe2 will send alerts, draw a graph of temperatures and archive data. It is also possible to export data from the unit to produce long term graphs.

There is a waterproof version of the Temperature sensor, TMPW15 that may be rugged enough to survive being buried. I would recommend placing it in a tube for added protection. The sensor can connect to the SecurityProbe 5E, SensorProbe8 or SensorProbe2.

There is a short video on You Tube which demonstrates how to set up the power meter for energy monitoring which you may find helpful. You can find the video at The AKCP Energy Meter (PMS).

The digital voltmeter does not have its own IP address and therefore requires at least the AKCP sensorProbe2 to power it. The sensorProbe2  can then be polled using SNMP to get the data required or alerts can be set up directly with the sensorProbe2 and data can be accessed via the sensorProbe web browser. It may also help to know that sensors such as the digital voltmeter can be extended via your CAT5 cabling infrastructure up to 300m.

We do have a cost-effective AKCP monitor but there are limitations as to the number of sensors that can be attached. The AKCP sensorProbe2 will monitor a variety of parameters but can only take up to 2 probes maximum, so you would require 2 of these to monitor. An alternative is the AVTECH Room Alert 4ER which comes with an internal temperature sensor and can accomodate another 3 sensors (2 x digital and 1 x switch) and will take a flood sensor (RJ11 connector into the digital port) and smoke sensor (2 wire switch connector into the switch port). As always, please contact us if you would like advice or a quotation.

The Temperature/Humidity sensor is only the sensing device, you need to use an AKCP main unit. The simplest is the SensorProbe2 This will take up to 2 sensors and has its own IP address and software, it can be accessed over the Internet and the software enables you to set limits and receive email alerts when these limits are exceeded. A benefit of the AKCP monitors and sensors is that the sensors can be placed anywhere on the same network via your CAT5 cabling infrastructure.

I have one IPDC8 in stock, but is the older type with separate leads. The ones illustrated on our website are the newer models with either 2 x RJ45 connectors or a row of 2 pin dry contacts.

If you want to control the power to a remote device in reponse to a temperature going too high you could connect a Relay Sensor to the SensorProbe and use that to switch the power.

If you simply want to alert on the presence or absence of power you could connect a Power Sensor. Both AC and DC versions are available.

No. Only the securityProbe 5e is able to read information from remote sensorProbes using the Virtual Probe feature. If you wanted to merge information from a number of different sensorProbe2s, you would need to either use a 3rd party SNMP based network monitoring application or AKCP's own management software. Something like Intellipool Network Monitor at will do this for you.

I assume that you would like to be able to have the siren/strobe light acitvated by your existing alarm system. If you have a dry contact coming from your alarm system into a port on the sensorProbe, and the siren/strobe from another port on the sensorprobe, then yes, you can trigger activation of the siren/strobe light based on a change in state across the dry contact.

ALPHA MICRO

Yes you can. There are gender changers available from various manufacturers, alternatively there is also a DCE version of the Netport Ethernet to RS232 Adaptor, the LAN02

It depends on the connectors on the devices you have. Netport LAN01 is the DTE version, LAN02 is the DCE version. Both devices are functionally identical but the one is Male-Female (DCE) and the other Female-Male (DTE).

Yes. The Netport connects serial devices to ethernet networks, allowing you to send serial data across the network, using a technique known as serial tunnelling.

The netport can be used in two modes.

  • Single Netport mode: the Netport is connected to the PLC. A virtual serial port is installed onto a PC. Software on the PC can then talk to the remote serial device over the network. Whilst theoretically the PLC and the PC can be any distance apart, in practice the distance may introduce some latency into the system. That may be a problem if timings in the communication between the software and PLC are important
  • Two Netport mode: the second mode uses two Netports. One Netport is connected to the PLC and it then talks to the second Netport over the network. The second Netport can then be plugged into another device or PC using a serial cable.

Yes this should be possible, but you may need to use 2 Netport adaptors instead of one. The use of a single Netport requires the installation of a software based virtual serial port. The driver software supplied with the Netport that implements the virtual serial port will only work on Microsoft Windows. We would need to know a little more about what you are wanting to achieve before we can give you a definitive answer, please get in touch.

Standard serial cables are widely available, but the powered cable that you require is a more specialised item. Best place to look is one of the large component suppliers, Farnell, RS, Lindy etc.

The Netport Adaptor has an in-built web server so the device can be viewed over the Internet. The HTTP port on the Netport is also configurable. Once you have set a different port on the router, you can change the http port no. via the web interface. To do this with the Netport you should open Web Manager, Click on 'Server' and Change the "HTTP Port No' option and set the right port. This option allows the configuration of the web server port number. The valid range is 1-65535 (The default port is 80).

The Netport does not send emails, it simply allows a serial device to connect to an IP network using a process called 'serial tunnelling'. The standard serial data is encapsulated in a TCP/IP packet and transmitted over the network.

The Netport will convert traffic to serial link across an ethernet connection so that you can put a serial device onto an ethernet network and see it over the network. If you had serial devices in between 2 ethernet connections the Netport will do this. The LAN06 takes its power over pin 9 or the LAN01 and LAN02 take their power from the adaptor.

AVIOSYS

Yes, you just need a commando socket with a C13 (kettle type) power lead to plug into the Aviosys device and a commando socket at the other end of the power lead.

No. The 9258-1U has been discontinued. The 9258-DS and 9258-PRO both support ping based reboot.

No. The IP9100A requires Internet Explorer with ActiveX support in order to display video feeds. Microsoft discontinued support for the Internet Explorer on December 31, 2005 and removed the application from their Macintosh downloads site on January 31, 2006. Even if you could get hold of Internet Explorer it wouldn't help because, whilst Internet Explorer will run on the Mac, the Mac version doesn't support ActiveX. ActiveX was always a Microsoft Windows specific technology.

You can set the schedule for a once a day action and repeat that every day, Monday to Friday and separately Saturday and Sunday. You can also set a delay on an action, so that On or Off won't take effect until a time has elapsed. In addition you can also use Wake on LAN so that a particular MAC address can wake the device up. However it is not possible to time multiple ON/Off actions on the same day.

No. The IP9200A only supports browser access to the video feeds. The video feeds from the cameras can be displayed using the built in web server. When movement is detected images can either be emailed or transferred via FTP'ed to a seperate server.

The problem is probably with the Router setup. You need to make sure that the Internal IP address is mapped to the outward facing IP address of your router. This may be labelled as NAT (Network Address Translation) or Port Redirection in your Router setup.

The IP9258W has both a wired and wireless network interfaces. You can enable / disable the wireless interface via the web based management software.

This device is not powerful enough to have a 15a output. You would need to buy a relay to use with this device to trigger power cut off.

The power to the PC can be controlled remotely by the Aviosys IP9258SP, but only if the PC is connected directly into one of the ports on the power switch itself. In addition, the IP address of the power switch must also be accessible remotely either using the port forwarding feature on your broadband router or by using fixed IP address given to you by your ISP.

I am sure that there is a version of the Aviosys IP9258W that works on US power supplies. We're based in the UK and only stock product that works in the UK and the rest of Europe I'm afraid.

Yes, you can label individual sockets with meaningful names. In the web interface there is a box in which you can type your own memorable labels for each socket.

Yes the IP Power 9258S power switch will work on Windows 7 and will remotely turn off and on the power of up to 4 AC devices. We can also provide you with an EU power supply as standard.

The NetPower USB Power switch will not run on a Linux server. It is compatible with Windows XP, Vista, and Windows 7.

The IP9258S can be programmed with only one event (ie on and off) per port per 24 hour period. this can be repeated every day or set by day but not many times in the same day. Of course, this can be done 'manually' form a remote location however. There is a product that will do this but with only one port and is a USB device. The Aviosys USB Net Power 8800UK can be set to power on/off every so many minutes or hours.

Yes. There are a number of remote power switches that meet your requirements. The IP Remote power switches are manufactured by Aviosys and are available as 4 port, 8 port, with or without ping function and as a high spec version. The following links will give you further information on these.

We can supply the Aviosys IP Power 9258S and 9258SP units with either UK or EU plugs. We also have a small number of US plugs if required. The price is the same for all plug types.

Yes. Simply configure the IP address for the IP Power 9258SP to ping, the number of consecutive pings that need to fail and the power port into which the router is connected to the unit. Then when the remote IP address fails to respond to the number of consecutive pings you have specified it will stop and then start the power to your broadband router.

Yes we can post to Greece, delivery is 50 GBP via a courier service (TNT). The simplest way to purchase is through the online shop, you just need to choose Greece as the country and the system will calculate the delivery for you. Including VAT (tax) and delivery, the total cost is 185.99GBP or approximately 218.65 Euros at the current exchange rate.

Yes. The Aviosys IP Power 9258S and 9258SP models both have a RS232 interface that can be used to control the unit.

AVTECH Software

Yes, send an email to request the MIB files.

Yes the AVTECH monitors are supplied with 12 months maintenance and support. This is renewable after that date for a small charge.

It is not possible to connect a GSM modem directly to the RoomAlert. However this is possible with the AKCP SecurityProbe 5E device. We recommend the Teltonika G10 modem or the Samba 75.

The PS1 Power Sensor is actually a power presence sensor rather than a sensor which measures voltage/power output. It is a switch sensor that is normally in a closed state and will change state and therefore alert or change status, to loss or disruption of power for instance. The AVTECH PS2 Power Sensor alternatively shows real-time monitoring of amps, voltage and watts which you will find here I will email you the application note for the PS2 Power Monitor shortly.

The air flow monitor is only designed to work with the AVTech Software environment monitor units, as such AVTech Software don't release the technical specifications for their probes.

With the AVTECH Room Alert 11ER, SMS alerting is possible using an email to SMS service, using SMTP relay/SNMP traps to integrate to an email to SMS application or using a mobile device that can accept SMS. The only device which will do email server independant SMS directly is the securityProbe5E with the addition of a GSM modem.

You do not need Intellipool to monitor. The Room Alert has an in-built web server and is supplied with Device manager software for setting up thresholds, graphs, logs and alerts.

More than one recipient can be alerted by email or email to text service simply by inputting email addresses separated by commas. The device will also do SNMP traps.

Alerts and thresholds are set up for each probe individually so high/low thresholds can be set for digital sensors and open/closed for switch sensors. Alerts are then triggered on individual sensor thresholds being breached and sent per sensor with relevant information. . It would be possible to set and alert on multiple thresholds on the same sensor but you would need to integrate with alternative software that could do this.

The 4ER Room Alert has one internal temperature sensor, plus 3 external ports. Two of these external ports are digital and one is a switch port. Therefore you can put the digital temperature sensor supplied into one of the external digital ports and have one digital port free and one switch port free.

The AVTECH Room Alert 4ER is only compatible with all AVTECH probes, not those from other manufacturers. There are a wide variety of AVTECH probes available including temperature/humidity at the bottom of the Room Alert 4ER page at this link Room Alert 4ER.

The dry contacts on the AVTECH 24E are for relaying sensor information back to the 24E unit. There are a couple of alternatives however that you may consider. If you have a requirement to integrate an environment monitor with for example, a building management system or other device you may consider the AKCP securityProbe5E which will support a wide range of protocols as well as relay out sensors. Alternatively, if you require just an audible/visual alarm, then you can add the Room Alert Signal Tower Combo.

Yes. You can send SMS alerts using two methods:

  1. Use an email to SMS service that converts emails to SMS messages; or
  2. Use the bundled Device ManageR software and purchase a SMS modem and the alert add-on.

Option 1 is by far the cheapest and easiest option requiring no software or hardware purchases though it does require the purchase of credits from a service provider like AQL. The downside is that it requires an internet connection because it relies on using email.

Option 2 by contrast is an out of band solution. In other words it does not require an internet connection. It is however a more expensive option because it requires the purchase of a SMS modem.

Cable Testing

Yes there are guidelines to how much voltage you can run over CAT5 cable, these guidelines are set out in the specifications in IEEE std. 802.3af-2003 which added clause 33 to the IEEE 802.3 standard. It allows the powering device to use a voltage between 36–57 V DC, though the nominal voltage is 48 V, over two of the four available pairs on a Cat. 3/Cat. 5e cable with a selectable current of 10–400 mA subject to a maximum load power of 15.40 W. If you would like further information, wikipedia is a good source here http://en.wikipedia.org/wiki/Power_over_Ethernet

The ideal tool for testing real world networks is the Test-Um Validator which can generate real network traffic and verify that the traffic is transmitted correctly over your network. Alternatively, BI Communications produce a range of high quality TDR products which are able to quickly find faults in network cables.

A cable length measurement capability does not necessarily imply an automatic distance to fault capability. Testers that are able to select which pins to measure could be used to measure distance to fault, at least distance to breaks, but they would be very slow to use as you'd need to test each pair in turn. For a CAT5 and above cable that would imply four measurements to cable. Not ideal. Fortunately there are testers that will do all of that automatically for you. BI Communications have a range of inexpensive Time Domain Reflectometer products that can measure distance to fault.

Yes. The Faultcaster can determine the distance to fault on COAX cable, and on other cable types as well, up to a distance of 2000m (around 6000ft).

Yes. We are happy to help. Do you know where and when you bought the unit? The Test-Um Validator is supplied with a one year warranty so your unit may well still under warranty.If the Validator is out of warranty, we can arrange for a repair.

The Psiber Pinger+ is manufactured in the USA.

Yes the Faultcaster can be used on any type of copper cable.

Yes the Faultcaster will work on shielded 7-15Kv cable provided that the cable is de-energised.

Yes. The NT1155 and the NT1150 both include an Optical Power Meter. and can measure the losses in a fibre cable.

The TX2002 is a cable fault tester rather than a telephone tester. It is used to detect cable breaks and so on on long cable runs. To analyse faults on an ADSL line you would need something like the Vonaq Quicktest 500.

If it's a telephone tester you need then take a look at the Ranger LB255 which is a telephone test set designed to work on digital lines.

The NT1155 does not come supplied with a light source, however it is compatible with any light source.

A suitable replacement would be something from the Validator product range. If you need a fibre power meter then the NT1155 or NT1150 would be a good choice. Both units include an optical Power Meter and the NT1155 also supports Wifi networks. Both units have USB memory ports. If you only need copper tests then the NT955 or NT950. Thes two units use Flash memory to record results.

You can download the OWL Zoom II Series Manual here.

 A Visual Fault Locator sends a beam of visible light down the fibre so that you can check for damage to the sheath or for poor connections or breaks. If there is a fault the light, typically red in colour, will spill out. Fibre networks operate in the infrared region so you would not be able to see anything in an active fibre cable and, of course, you should never look directly into a fibre cable under any circumstances.

A sample report from the OWL Wavetester kit can be seen on OWL's website.

I'm afraid this product is no longer available from OPENXTRA. However, there is no difference between these two products it is just the part number that has changed. It also does not come with a carry case. You may be able to purchase this part by contacting sales@comtec-comms.com.

Cable Tracing

There are two ways to achieve this. The first is to use the JDSU TP607 LanRoamerPro Kit. This will allow you to trace (and test) cables in batches of 8. You would need to disconnect 8 cables at a time from the network switch, place the numbered remotes on these cables and then detect and re-connect. Alternatively, if you do not wish to disconnect any cables from the switch you can use the JDSU NT700 LanScaper network tester to hubblink each cable to identify it.

Tracing POE cabling does introduce a challenge, how do you make sure that the power flowing over your cabling does not interfere with the signal generated by the tone generator?

The Test-Um KP100 and KP105 both have a feature that enables you to mask out mains interference which would be very useful when tracing POE cabling.

Yes. The Faultcaster can determine the distance to fault on COAX cable, and on other cable types as well, up to a distance of 2000m (around 6000ft).

Yes the Tone and Trace kit will work on any kind of copper cable. Obviously the twin and earth cable should not be powered. Both KP101 and KP105 produce a signal that can be traced through plaster, the Toner supplied wit the KP105 is more powerful and will penetrate a greater depth of plaster.

Yes the Faultcaster can be used on any type of copper cable.

Yes. As the probe gets closer to the energised conductor the volume increases. In a connector block or bundle of cables the volume is at its maximum when you actually touch the cable or cable sheath. The probe comes with two tips, a flat one and a pointed one so that you can select the one that is most appropriate in your circumstances.

Tone and Trace kits consists of two components, the Toner and the Tracer. The Toner unit generates the signal on the cable and the Tracer detects it allowing you to trace the cable run.

The differences are typically in the power of the Toner units. Most users do not need the extra power but it can be useful if you have very long cable runs. The KP105 is one of the most powerful available, though the lower power KP101 is a very popular kit.  Similarly the Intellitone Pro 200 is the more powerful version of the Intellitone Pro 100.

Fluke do not provide this information in any Intellitone product literature, however, it is generally assumed that a tone generator and probe kit should be able to trace copper cable runs up to 10 miles in length with more powerful generators being able to trace further. Different parameters will affect this distance such as depth/density of material that you are tracing cable through, good connection and so on. I am unable to comment on cable tracker distance as this will depend on the manufacturer's specifications. The difference between tone and probe kits and cable trackers is generally that cable trackers have added functionality for example hub blink or basic cable tests, but again this depends on the specific make.

No, the Lancaster will only detect faults in copper cabling to detect faults in fibre cable you would need an OTDR (Optical Time Domain Reflectometer)

Thank you for your question, however I'm sorry but we do not stock this item anymore. It may be worth you looking at an alternative higher specification phone tester which we have on special offer the link is Lil Buttie LB255

Environment Monitoring

Yes it can make a difference, the main units are engineered to be quite resilient to RF but the cables may not be. If there are any concerns, then heavy duty cabling should be used to shield from RF interference.

The Recommended Server Room Temperature article goes into detail about the right temperature to run your server room.

The AKCP SecurityProbe 5e is a full feature environment monitor that is capable of sending SMS messages directly via a SMS modem like the Teltonika ModemUSB/G10 USB GSM Modem.

The Sensatronics EM1 is capable of monitoring dry contact inputs, unfortunately it cannot generate a dry contact output. The simplest and cheapest options are the AKCP SensorProbe range.

For advice as to precisely which product would suit your requirements best, please get in touch.

Certainly. Any of the products in the Rack Environment Monitor section would satisfy your requirements. All rack mounted environment monitors support additional probes. So you can place the environment monitor into one of your racks and then locate external temperature probes into each of the other 5 racks. Products to look at include the AKCP SensorProbe8. Alternatively, if you'd prefer reduce the amount of wiring you need to do, you could go for a product like the AVTECH TemPageR and place one unit in each rack.

A number of products suit your requirements. The AKCP range includes the SensorProbe8 that can take up to 8 external probes including dry contact probes. Whilst a SensorProbe8 would suit your requirement, I would recommend that you use the SensorProbe8-X20 which can take up to 20 dry contact inputs and 8 additional probes. Just in case you want to measure the temperature as well as monitor your backup generator. It is also able to send SMTP alerts.

All network devices, one way or another, have a stage during setup and configuration of handling the network configuration. You can't escape it. In order to be able to browse to the device you need to know what the address is for that device. The AKCP securityProbe has a very unusual system. It is set to use DHCP by default and, when you push a button on the back plate, will tell you what the device's IP address is.

For devices that support DHCP by default the easiest way to configure your DHCP server to give out a known IP address to the device's MAC address. That way when the device starts up you know precisely where it will be on your network.

Yes, we supply a free Software Development Kit for the Sensatronics range of environmnet monitors including the Model F. The SDK contains a number of samples to help you get started. If you want support for writing your application we would need to charge on a per hour basis.

The number of sensors really depends upon what you are trying to achieve. The simplest measure would be to measure the inflow air temperature at the bottom of the rack and the outflow air temperature at the top of the rack. That would give you a good idea of how the servers are affecting the temperatures all of the way up the rack. At the other extreme are the ASHRAE Thermal Guidelines for Data Processing Environments Second Edition that recomends a very high level of sensor density. The high density approach would be advisable if you wish to identify hotspots within your rack, especially useful after equipment moves which may introduce air flows that cause hot spots.

Each Sensatronics EM1 has its own web page that displays the current reading on each of the attached probes. In order to record the readings historically and graph the results you need management software. You can use a wide variety of management software, including many open source options like Nagios and MRTG. I would recommend you use Intellipool Network Monitor due to the fact that it is very easy to use and configure. Each Sensatronics EM1 would have its own page where you would be able to view historical charts of the readings over time. INM also includes a powerful report generator too in case you need ot create reports for your boss.

NOTE 1: if you are an Intellipool Network Monitor customer, Intellipool has been taken over by Kaseya. For details of how this is likely to affect you and what your options are please read the Intellipool ugprade path news item.

NOTE 2: we are currently looking for beta testers for a new product called Xsensior Pro that is able to monitor Sensatronics devices. Please get in touch if you are interested.

Yes, OPENXTRA can supply installation, training and on-going support services for your environment monitoring needs.

Yes. Windows Server 2008 R2 is routinely used to test Xsensior Lite before release.

The Xsensior Lite software uses the SMTP standard for sending emails. You need to enter the details of your SMTP server into the Xsensior Lite configuration, usually just the IP address/domain name. If your SMTP server requires authentication (and if it is outward facing on the Internet you really should) then you'll also need to enter your user name and password on the advanced configuration tab. If your existing email client is using SMTP to send emails like Thunderbird then replicate your existing details from your email client inside Xsensior Lite. You can easily test whether your email alerts are working within Xsensior Lite, you don't need to wait until a temperature emergency happens to see if things are configured correctly.

If you are using Outlook and Exchange then things might be slightly more complex. You may need to enable the SMTP module on your Exchange server. If you have a dedicated Exchange team they will be able to furnish you with all of the information you need.

A USB device would be unsuitable for temperatures as high as 260C. You would need something such as the Sensatronics U4 and a high temperature oven probe for this type of application. 

 

If you require a handheld thermometer with a probe take a look at the ETI models such as the 2003, which has a range up to 1000C.

Thank you for your questions.

  1. SMS is only supported by using a third party Email to SMS service.
  2. Our montors are IP based and can be contacted by typing the IP address into a browser and can be made visible over the Internet.
  3. The Room Alert supports Pan/Tilt/Zoom cameras such as the AX-212-PTZ-CAM

It is not possible to connect a GSM modem directly to the RoomAlert. However this is possible with the AKCP SecurityProbe 5E device. We recommend the Teltonika G10 modem or the Samba 75.

The PS1 Power Sensor is actually a power presence sensor rather than a sensor which measures voltage/power output. It is a switch sensor that is normally in a closed state and will change state and therefore alert or change status, to loss or disruption of power for instance. The AVTECH PS2 Power Sensor alternatively shows real-time monitoring of amps, voltage and watts which you will find here I will email you the application note for the PS2 Power Monitor shortly.

The dry contact inputs on the X20 and X60 units can be switched from opto-isolated mode to non-opto isolated mode, where the E-opto16 inputs are all shipped as opto isolated and cannot be configured as non-opto isolated. Because of this, the E-opto16 inputs do require an input voltage as the module will not supply this voltage. When configuring the E-opto16 in the web interface of the securityProbe 5E and the dry contact input is set to the “Normal State” when voltage is applied, then the status will go to a “Critical” condition if nothing is connected, or there is no input signal to the dry contact. (no voltage applied). If the dry contact input is set to the “Normal State” when no voltage is applied, then the status will go into the “Critical” state when something is connected, or a signal is applied (or voltage applied).

There is no maximum distance. The area measured is indicated by a ring of laser dots. The further you are away from the target the larger the ring. The size of the ring of dots is a function of the Optics ratio, which is different for each model. Raytemp38 has a ratio of 30:1, Raytemp8 and Raytemp3 a ratio of 11:1, TN2  a ratio of 6:1 and TN1 a ratio of 1:1. For greater distances you would use the higher ratio units. Raytemp38 is a larger industrial unit good for relatvely large distances, TN1 would be used close to a measured surface.

It is not possible to extend Senturion cables over structured CAT5/6 cabling, however, they are available in a variety of lengths up to 100m and custom lengths are also available. Otherwise, other makes of environment monitor that have sensors with RJ45 connectors such as the AKCP monitors do offer the possibility of extending the cables via structured cabling (up to 300m)

No. There is no Windows Sidebar Widgets available for Xsensior Lite.

HW Group STE is a good solution, as is the SensorProbe2, both are Ethernet devices and both can send emails to one or more addresses.

The Xsensior Lite will only send email alerts when the temperature is outside your defined range. The continuous setting means that the emails will be sent at predefined intervals until acknowledged. If the continuous setting is not set, then you would only receive one alert email.

Either EM1 or STE can be provided with UKAS certificates, valid for 12 months. The sensors too would need to be certified. The cost is £55.50 for each main unit and £47.50 for each sensor. Prices exclusive of VAT.

STE cannot send SMS messages, it can though send emails and these could be converted to SMS using a third party conversion service.

EM1 has no built in managment software, you would need something like Intellipool INM to manage the device. You can add a GSM modem to the machine running Intellipool and Send SMS alerts from there. You can alert any number of recipients. You would need a standard mobile phone SIM card in the modem.

The Xsensior Lite draws its power from the USB port and therefore needs to be connected to a PC for it to work.

Whilst we haven't tested it on US based power and telephone systems, I think it is unlikely that the Thermaguard will work. In addition, I am sure that the Thermaguard lacks the necessary regulatory approvals to be sold in the USA. We don't have anything else I can suggest either I'm afraid.

The Xsensior Lite's operating range is -30 to 70°C so the thermowell operating temperature of 121°C is well over the unit's operating temperature range.

No the Libero TI1-L is a sealed unit, so when the battery reaches the end of its life, the unit should be discarded. We are WEEE registered and are happy to dispose of the unit in an ethical manner when the unit reaches the end of its life.

Xsensior Lite is able to continuously export the current reading to a CSV file. You can monitor the CSV and read the most recent value from it.

 

With the AVTECH Room Alert 11ER, SMS alerting is possible using an email to SMS service, using SMTP relay/SNMP traps to integrate to an email to SMS application or using a mobile device that can accept SMS. The only device which will do email server independant SMS directly is the securityProbe5E with the addition of a GSM modem.

You do not need Intellipool to monitor. The Room Alert has an in-built web server and is supplied with Device manager software for setting up thresholds, graphs, logs and alerts.

More than one recipient can be alerted by email or email to text service simply by inputting email addresses separated by commas. The device will also do SNMP traps.

Alerts and thresholds are set up for each probe individually so high/low thresholds can be set for digital sensors and open/closed for switch sensors. Alerts are then triggered on individual sensor thresholds being breached and sent per sensor with relevant information. . It would be possible to set and alert on multiple thresholds on the same sensor but you would need to integrate with alternative software that could do this.

Xsensior Lite is not supported on Linux I'm afraid. I would suggest looking at a network thermometer instead, then you don't need to attach it to a PC / Server at all.

The 4ER Room Alert has one internal temperature sensor, plus 3 external ports. Two of these external ports are digital and one is a switch port. Therefore you can put the digital temperature sensor supplied into one of the external digital ports and have one digital port free and one switch port free.

The SensorProbe2 will send alerts, draw a graph of temperatures and archive data. It is also possible to export data from the unit to produce long term graphs.

There is no published limit for the number of email addresses that you can use. Practically speaking on a modern computer there is no practical limit.

The Xsensior Lite itself cannot be accessed remotely, though if you can view the PC using a remote control solution, then it would be possible to take over the desktop and view it that way.

At present it is not possible to add a second sensor, but there is provision for a second sensor and the intention is to add a temperature/humidity sensor in the future. As yet we have no time scale for this sensor.

There is a waterproof version of the Temperature sensor, TMPW15 that may be rugged enough to survive being buried. I would recommend placing it in a tube for added protection. The sensor can connect to the SecurityProbe 5E, SensorProbe8 or SensorProbe2.

There is a short video on You Tube which demonstrates how to set up the power meter for energy monitoring which you may find helpful. You can find the video at The AKCP Energy Meter (PMS).

Yes. Multiple Xsensior Lite temperature only and temperature / humidity monitors can be plugged into the same PC.

The dry contacts on the AVTECH 24E are for relaying sensor information back to the 24E unit. There are a couple of alternatives however that you may consider. If you have a requirement to integrate an environment monitor with for example, a building management system or other device you may consider the AKCP securityProbe5E which will support a wide range of protocols as well as relay out sensors. Alternatively, if you require just an audible/visual alarm, then you can add the Room Alert Signal Tower Combo.

The digital voltmeter does not have its own IP address and therefore requires at least the AKCP sensorProbe2 to power it. The sensorProbe2  can then be polled using SNMP to get the data required or alerts can be set up directly with the sensorProbe2 and data can be accessed via the sensorProbe web browser. It may also help to know that sensors such as the digital voltmeter can be extended via your CAT5 cabling infrastructure up to 300m.

We do have a cost-effective AKCP monitor but there are limitations as to the number of sensors that can be attached. The AKCP sensorProbe2 will monitor a variety of parameters but can only take up to 2 probes maximum, so you would require 2 of these to monitor. An alternative is the AVTECH Room Alert 4ER which comes with an internal temperature sensor and can accomodate another 3 sensors (2 x digital and 1 x switch) and will take a flood sensor (RJ11 connector into the digital port) and smoke sensor (2 wire switch connector into the switch port). As always, please contact us if you would like advice or a quotation.

The Temperature/Humidity sensor is only the sensing device, you need to use an AKCP main unit. The simplest is the SensorProbe2 This will take up to 2 sensors and has its own IP address and software, it can be accessed over the Internet and the software enables you to set limits and receive email alerts when these limits are exceeded. A benefit of the AKCP monitors and sensors is that the sensors can be placed anywhere on the same network via your CAT5 cabling infrastructure.

There are a couple of ways of achieving this. Probably the best solution is to use the AKCP securityProbe5E. This is an environment monitor which has a sophisticated alert notification and actions including automatic server shutdown. Therefore, you could set this up so that it would automatically shut down PCs over the network should the temperature rise above a set threshold. The other way of doing this is to use the Remote Power Switch IP9258-DS, this has 8 power outlets. The only disadvantage is that it would be a switch-off of power rather than a controlled shutdown.

If you have an internet connection the Xsensior Lite will be ideal for this application, and in fact will also alert you if the temperature drops too much.

Yes. The Xsensior Lite is able to send alerts to the Windows Event Log. You can specify whatever text you want using the built in templating language so you can specify whatever text you like. A continuous export feature has also been added for writing the last reading out to a CSV file. The software and product are available for sale now.

The sensor is pre-calibrated when manufactured.

Xsensior Lite connects to a USB port on a PC and does not support SNMP, nor does it have a command line interface. Email alerts can be raised by Xsensior Lite and the actual data values can be exported in CSV format. The upcoming Xsensior Lite version 1.2 software release (due first week of March 2011) supports automated exporting of values to a CSV file as well as an alert action for creating entries in the Windows Event Log. Many systems management products are able to gather Windows Event Log data so that may be a useful way to integrate with your systems.

The Libero datalogger is a thermocouple based device.

No XSensior Lite does not require any special drivers to be installed. Xsensior Lite does work on 64 bit Windows like Windows 2008 Server R2 albeit running as a 32 bit program.

If you want to control the power to a remote device in reponse to a temperature going too high you could connect a Relay Sensor to the SensorProbe and use that to switch the power.

If you simply want to alert on the presence or absence of power you could connect a Power Sensor. Both AC and DC versions are available.

No. Only the securityProbe 5e is able to read information from remote sensorProbes using the Virtual Probe feature. If you wanted to merge information from a number of different sensorProbe2s, you would need to either use a 3rd party SNMP based network monitoring application or AKCP's own management software. Something like Intellipool Network Monitor at will do this for you.

Yes. You can send SMS alerts using two methods:

  1. Use an email to SMS service that converts emails to SMS messages; or
  2. Use the bundled Device ManageR software and purchase a SMS modem and the alert add-on.

Option 1 is by far the cheapest and easiest option requiring no software or hardware purchases though it does require the purchase of credits from a service provider like AQL. The downside is that it requires an internet connection because it relies on using email.

Option 2 by contrast is an out of band solution. In other words it does not require an internet connection. It is however a more expensive option because it requires the purchase of a SMS modem.

FALCOM

Yes the SAMBA requires a SIM card. You can use either a pay as you SIM or a contract SIM.

Calls are charged via your mobile phone provider at the normal SMS text rate. You can negotiate the rate when you buy the SIM card that goes into your SMS modem.

Yes the SAMBA will require a SIM card

Calls are charged via your usual mobile phone provider at their normal SMS text rate.

Yes. The AT command set is documented on the CD that is supplied with the SAMBA 55 and SAMBA 75.

The SAMBA 55 has been discontinued and is no longer being manufactured. The best alternative is the SAMBA 75 which is a quad band GSM modem and will therefore work anywhere in the world.

The Falcom Samba 55 is no longer manufactured. The drivers are however still available from the manufacturer's website here.

The SAMBA 55 is now discontinued, however the SAMBA75 is still available and will work on Windows 7.

Yes, the SAMBA 75 works with Windows 7. There are drivers available from the Falcom website.

The Samba 55 was discontinued some years ago. I am not sure that Windows 7 drivers exist for the Samba 55. All the available drivers are on the Falcom website.

Intellipool

Intellipool Network Monitor minimum software requirements are Windows Server 2003 or Windows Server 2008 with the latest service pack.

Intellipool Network Monitor

You can set up SMS alerts in Intellipool Network Monitor in several ways:

  1. using an email to SMS gateway or service;
  2. using a GSM modem in conjunction with Intellipool network Monitor. This has the advantage of working when your email server is down or otherwise unavailable.

The easiest way to do this is to install it on a different machine. On any given machine the 30 day trial will time out and not allow you to run it again unless you have a valid licence.

Intellipool is licensed per monitored object. An object can be a server, router or other hardware that can be addressed by an IP number. Included in the purchase is one-year upgrade protection.

Follow these steps:

  • Shutdown your current installation by stopping the Intellipool service
  • Install the new version in the same directory
  • Restart Intellipool Network monitor service

Follow these steps

  • Shutdown the Intellipool service
  • Copy your INM folder to the new machine
  • On the new machine, run "inmservice.exe -i -l WIN_USERNAME -p PASSWORD" to install the service
  • Start the service (net start "intellipool network monitor")
    Notice: if you want to run the service under the localsystem account, omit the -l and -p parameters.

We recomend using the SNMP agent. By monitoring the incoming and outgoing octets of a network interface with the snmp agent you can establish the bandwidth usage. The agent can capture statistical data that can be used to build reports with.

Yes, use the text file agent to scan log files for strings.

No, Intellipool Network Monitor has an integrated web server that supports both normal HTTP and encrypted (SSL/TLS) HTTPS.

Intellipool Network Monitor stores the configuration in a proprietary high performance database. The database is encrypted with a strong encryption algorithm to prevent tampering and unauthorized use.

Yes, by using the LUA agent users can develop their own agents by writing LUA scripts.

OPENXTRA

The relay in the unit can be used to trigger a switch. The same feature is present on the OWD-138-R.

Ordering

Yes. We offer reseller pricing on environmental monitoring solutions and everything else with the exception of SMS modems.

Yes. Please contact us by phone, fax or by email, we can offer you a 10% Educational Discount which is applicable to all universities, schools and further/higher education colleges. Unfortunately, at this time, you can't use the educational discount when purchasing online.

The Teltonika G10 USB modem is available from OPENXTRA. All you need to do is click on the "Add to Basket" button, then input your address and contact details. You can purchase using most major credit cards, or by Paypal or Google checkout. We can deliver to most locations, normal UK delivery is £9.50, EU £30 and worldwide £65.

VAT is a tax that customers in the UK pay. It does not apply to sales outside the European Union, so any prices for a sale to Egypt would be without VAT, marked excl. of VAT on our ordering system.

Serial Tunnelling

It depends on the connectors on the devices you have. Netport LAN01 is the DTE version, LAN02 is the DCE version. Both devices are functionally identical but the one is Male-Female (DCE) and the other Female-Male (DTE).

Yes. The Netport connects serial devices to ethernet networks, allowing you to send serial data across the network, using a technique known as serial tunnelling.

The netport can be used in two modes.

  • Single Netport mode: the Netport is connected to the PLC. A virtual serial port is installed onto a PC. Software on the PC can then talk to the remote serial device over the network. Whilst theoretically the PLC and the PC can be any distance apart, in practice the distance may introduce some latency into the system. That may be a problem if timings in the communication between the software and PLC are important
  • Two Netport mode: the second mode uses two Netports. One Netport is connected to the PLC and it then talks to the second Netport over the network. The second Netport can then be plugged into another device or PC using a serial cable.

Yes this should be possible, but you may need to use 2 Netport adaptors instead of one. The use of a single Netport requires the installation of a software based virtual serial port. The driver software supplied with the Netport that implements the virtual serial port will only work on Microsoft Windows. We would need to know a little more about what you are wanting to achieve before we can give you a definitive answer, please get in touch.

Standard serial cables are widely available, but the powered cable that you require is a more specialised item. Best place to look is one of the large component suppliers, Farnell, RS, Lindy etc.

The Netport does not send emails, it simply allows a serial device to connect to an IP network using a process called 'serial tunnelling'. The standard serial data is encapsulated in a TCP/IP packet and transmitted over the network.

The Netport will convert traffic to serial link across an ethernet connection so that you can put a serial device onto an ethernet network and see it over the network. If you had serial devices in between 2 ethernet connections the Netport will do this. The LAN06 takes its power over pin 9 or the LAN01 and LAN02 take their power from the adaptor.

Teltonika

All of the Teltonika GSM modems will send SMS messages from your PC to mobiles and landline phones, but none are fixed line and consequently are dependant upon mobile phone signal coverage. There is a serial port (RS232) version of this GSM modem at Teltonika GSM COM Modem.

You can download the drivers using this link.

This link contains a zip file containing the current drivers.

The Teltonika G10 USB modem is available from OPENXTRA. All you need to do is click on the "Add to Basket" button, then input your address and contact details. You can purchase using most major credit cards, or by Paypal or Google checkout. We can deliver to most locations, normal UK delivery is £9.50, EU £30 and worldwide £65.

The G10 USB modem does support voice calls.

We have a small number of 3G modems, ModemUSB/H7.2 at the same price. These are 3G compatible but do not have a headphone jack.

All the drivers for the Teltonika USB G10 modem can be found at http://92.61.34.5/Downloads/CDs/MODEMS/USB G10 TM2 UM1000 2008.03.07 CDv1.23.zip

The G10 is a data only modem and will not make voice calls.

This is not a model that we have ever sold. The best place to look for device drivers is on the manufacturer's website.

Xsensior

Yes. Windows Server 2008 R2 is routinely used to test Xsensior Lite before release.

The Xsensior Lite software uses the SMTP standard for sending emails. You need to enter the details of your SMTP server into the Xsensior Lite configuration, usually just the IP address/domain name. If your SMTP server requires authentication (and if it is outward facing on the Internet you really should) then you'll also need to enter your user name and password on the advanced configuration tab. If your existing email client is using SMTP to send emails like Thunderbird then replicate your existing details from your email client inside Xsensior Lite. You can easily test whether your email alerts are working within Xsensior Lite, you don't need to wait until a temperature emergency happens to see if things are configured correctly.

If you are using Outlook and Exchange then things might be slightly more complex. You may need to enable the SMTP module on your Exchange server. If you have a dedicated Exchange team they will be able to furnish you with all of the information you need.

The Xsensior Lite will only send email alerts when the temperature is outside your defined range. The continuous setting means that the emails will be sent at predefined intervals until acknowledged. If the continuous setting is not set, then you would only receive one alert email.

The Xsensior Lite draws its power from the USB port and therefore needs to be connected to a PC for it to work.

The Xsensior Lite's operating range is -30 to 70°C so the thermowell operating temperature of 121°C is well over the unit's operating temperature range.

Xsensior Lite is able to continuously export the current reading to a CSV file. You can monitor the CSV and read the most recent value from it.

 

There is no published limit for the number of email addresses that you can use. Practically speaking on a modern computer there is no practical limit.

The Xsensior Lite itself cannot be accessed remotely, though if you can view the PC using a remote control solution, then it would be possible to take over the desktop and view it that way.

Yes. Multiple Xsensior Lite temperature only and temperature / humidity monitors can be plugged into the same PC.

If you have an internet connection the Xsensior Lite will be ideal for this application, and in fact will also alert you if the temperature drops too much.

Yes. The Xsensior Lite is able to send alerts to the Windows Event Log. You can specify whatever text you want using the built in templating language so you can specify whatever text you like. A continuous export feature has also been added for writing the last reading out to a CSV file. The software and product are available for sale now.

The sensor is pre-calibrated when manufactured.

Xsensior Lite connects to a USB port on a PC and does not support SNMP, nor does it have a command line interface. Email alerts can be raised by Xsensior Lite and the actual data values can be exported in CSV format. The upcoming Xsensior Lite version 1.2 software release (due first week of March 2011) supports automated exporting of values to a CSV file as well as an alert action for creating entries in the Windows Event Log. Many systems management products are able to gather Windows Event Log data so that may be a useful way to integrate with your systems.

The Xsensior Lite has not been tested on vmware esxi4.x, though my understanding is that it will not work because vmware doesn't support USB pass through. We do use Oracle Virtual Box, a virtualisation system similar to VMWare, as part of our routine testing to test the software on Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008 and Windows 7. We know that Xsensior Lite does not work on Windows Virtual PC because the USB events don't propogate from the host server through to the virtual machine.

No XSensior Lite does not require any special drivers to be installed. Xsensior Lite does work on 64 bit Windows like Windows 2008 Server R2 albeit running as a 32 bit program.

There is no direct API but there is a continuous export feature which would allow you to integrate the Xsensior Lite with your software. The continuous export feature writes out the latest data out to a CSV file so that it can be read by a third party program.