Customer Testimonials

These testimonials are genuine, from real people, just like you. Our customers have been kind enough to send to us this feedback, unsolicited, and with their permission, they have allowed us to display the quotes here.

If you have any feedback please get in touch. We are always trying to improve our service. Who knows better than you how we can achieve a better service?

An unsolicited customer testimonial in the EduGeek community. We are very firmly on our customers' side.

I ordered the Wireless Network Analyser WP150 last Friday, it arrived today, Monday. By lunchtime we had it working and had resolved an ongoing problem with our network.

Thankyou for such a fast delivery and for supplying an excellent piece of equipment. I only wish we had found out about you long ago. You can be sure that I will be making your prescence known to colleagues.

Pete Chappell, John Kitto Community College
We have recently purchased the IT Temp Monitor system from you, and it has been amazing in the Computer Room, and IT Department.

Danny Beckett, Artgroup Limited
Many thanks for the latest Hotspot upgrade - if only all software companies were this responsive to customers needs!

I made a suggestion in October and it's out there, implemented, within 2 months (don't spoil it and say it was already in the pipeline - I'm on a high atm).

Excellent work!

Keep it up!

Richard Jackson, IT Manager, Alliance Asset Management PLC
Many thanks Denis. It is good to see that there are still people out there who understand the needs of their customers and are happy to add the personal touch.

Michael Thorne, Upton McGougan

Test-Um 2 - Fluke 0

Recently I had a client ask me about a wiring problem. The cabling company had tested the cables and declared them working but 'a little noisy'. Having seem them testing with a Fluke™ unit the client asked if I could check the cabling - I handed them the Test-Um - connected the remote unit and got them to run the Cat5e test. Immediately it showed miswire (1 Nil). They also tested with their own cutdown tester (Test-Um) with the same result (2 Nil).

The cabling company were advised - confirmed the diagnosis - made the change and enquired where they could get a tester like mine…

Brendan Mulvaney, Centinal IS
I've checked it all out and its all here and working as expected. I must say I'm very pleased with the way you guys do business!

Tim Warren, IT Technical Services Engineer, Addleshaw Goddard
Can I just say that is the fastest delivery I have ever seen! Top marks. Thanks for a great service.

James Houghton, Senior IT Support Officer, Harborough District Council
We integrated [Sensatronics EM1] with Hostmonitor and it works fine. It was easy to configure and install. As hostmonitor is our recommended monitoring software, we will recommend it [Sensatronics Environmental Monitor] to use for our customers.

Karoly Laczi, MICROS-FIDELIO Software Deutschland GmbH
I have had an opportunity to use the kit intensively in two different environments today and am VERY impressed. Needless to say, I will be recommending these to all appropriate colleagues. I have no problems recommending products that make both my, my colleagues or any other professionals' lives easier !!!.

David Fell, Director & Founder, Archangel Audio Design
The LanScaper Pro has already paid for itself

Tom Lanigan, Royal Liver Assurance
I'm pleased to report that the TP500 tester has already proved it's worth in tracking down an elusive cable fault

Tony Crane
Thank you very much for the newsletters. I found a lot of new information in them. Your doing a good job. Many thanks to you and to OPENXTRA team!!!

Iurii SUA, Cambridge, UK
The news letter is a good one and it has good depth to read in also.

Gijo Varghese, Consultant, Wipro Infotech, Bangalore, India
I'd like to start by saying thanking for creating a very nice product with MRTG-Xtra. It is very nice to see a total usage of the internet links.

Mark McNally
Many thanks for the service. It is nice to find firms that are responsive to queries and turn things around quickly

Neil Bingham, IT Manager, Frontier Silicon Ltd.
EM1 received and working like a charm. We set the temp to Celsius and I'm seeing 6 degrees outside just now. Wish it was 30!

Thanks again for your help. The EM1 is exactly what we were looking for for our server room.

Magnus Hebden-Smith
Just to say many many thanks for prompt delivery, I was quite shocked it arrived so quickly.

Top class service!

Burim Cecelija, IT Helpdesk Support Engineer, Gallions Housing Association
In the past we have been hiring a Fluke DSP4000 to test out our larger jobs where the customer has required test reports, and I must be honest that was the equipment we were going to purchase. However, after using the NT950 for just one day, I think it is a better piece of kit, a lot faster and easier to set up.

John Lott, Director, Data Complete Limited
I would certainly recommend Openxtra, not just because of the equipment, but the customer service and speed of sale from contact to receipt of goods. Excellent !!!

John Lott, Director, Data Complete Limited