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Open source network management comparison: Support

Table of contents for Open source network management comparison

  1. Open source network management comparison: Introduction
  2. Open source network management comparison: General
  3. Open source network management comparison: Platform
  4. Open source network management comparison: Support
Attribute / Project OpenNMS Nagios Zenoss Hyperic Zabbix
Peer Support
Forum X X X X X
Mailing list X X X
Commercial Support
Support contract X X X X X
Training X X X X X
Consulting X X X X X
Learning resources
Blog X X X
Book(s) X X

Update 1: Zenoss has a forum / mailing list system. Both interoperate together so a post to one goes automatically into the other

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This entry was posted on Friday, July 18th, 2008 @ 10:45 am on the category Network Management, Open Source. You can follow any responses to this entry through the RSS 2.0 You can leave a response, or trackback from your own site.

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10 Comments

  1. Matt Ray says:

    A small clarification, Zenoss’ forums and mailing lists are linked, so we have both. You can use either the forum or mail interface and the results are cross-posted. We find it useful for people who prefer one interface over another, plus you get the advantage of the externally browsable and searchable interface of the forums and the convenience of a mailing list.

    Thanks,
    Matt Ray
    Zenoss Community Manager

    Quote | Posted July 18, 2008, 2:40 pm
  2. Jack Hughes says:

    @Matt - thanks for the feedback … I have now made the correction

    Quote | Posted July 18, 2008, 2:45 pm
  3. Vitaly (subscribed to comments) says:

    Hi,
    Did you check/compare these products in-depth?
    I mean, did you run some pilot and analyze it?
    thanks,
    Vitaly

    Quote | Posted July 23, 2008, 9:58 am
  4. Jack Hughes says:

    @Vitaly - I don’t have the facilities to run a full pilot. I am not attempting to perform a review.

    Quote | Posted July 25, 2008, 1:07 pm
  5. Jane Curry (subscribed to comments) says:

    I am currently building a comparison document on OpenNMS, Nagios and Zenoss. It set off as a short comparison but is turning into a much more in-depth document. This is currently very much a Work In Progress but anyone who would like to look at the draft, it’s on our website at
    http://www.skills-1st.co.uk/papers/jane/open_source_mgmt_options.pdf

    I repeat - this is not complete. I still have the performance sections to do and the nice, pithy conclusions! I envisage the first few sections and the last few sections being used to get quick product comparisons and the big sections on each of the 3 products to be used as more in-depth reference material.

    Any input gratefully accepted though.
    Cheers,
    Jane

    Quote | Posted August 4, 2008, 1:30 pm
  6. Jack Hughes says:

    @Jane - given your “big 4″ experience, it would be interesting to see a comparison with those.

    Quote | Posted August 4, 2008, 1:53 pm
  7. Jane Curry (subscribed to comments) says:

    Hi Jack,
    Perhaps I will get some comparisons with the big commercial products into those nice pithy conclusions! Anyone else particularly interested in that? I can’t easily do all 4 but I do have working experience with HP and IBM.
    Cheers,
    Jane

    Quote | Posted August 4, 2008, 2:32 pm
  8. Jane Curry (subscribed to comments) says:

    The first draft of the Nagios, OpenNMS, Zenoss paper is now complete and available at http://www.skills-1st.co.uk/papers/jane/open_source_mgmt_options.pdf .

    Comments much appreciated. Jack - no comments to compare against the big 4 yet - that might be a separate paper…..

    Cheers,
    Jane

    Quote | Posted August 11, 2008, 8:57 am
  9. Jane Curry (subscribed to comments) says:

    I have updated and finalised this paper in the light of comments received - thanks to those of you who supplied input!

    The final version is at the same URL - http://www.skills-1st.co.uk/papers/jane/open_source_mgmt_options.pdf
    You can tell you have the final version because it doesn’t have “Draft” on the front and the date is September 30th.

    I have had various comments - the favourites being “How about including Hyperic and Zabbix” and “How about comparing against the commercial offerings”.

    I would be interested in any votes for either of these suggestions.

    Cheers,
    Jane

    Quote | Posted October 2, 2008, 11:38 am
  10. Jack Hughes says:

    Thanks for the update Jane. I have blogged about it so I hope you get the attention you deserve. Must have been a lot of work. Congrats on your appearance with Cote & John in the IT management podcast I enjoyed it immensely.

    Quote | Posted October 3, 2008, 10:36 am

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