Comments on: It’s usually the firewall/anti-virus software http://www.openxtra.co.uk/blog/its-usually-the-firewallanti-virus-software/ Your daily IT cuppa Mon, 08 Mar 2010 00:45:34 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Mike Spurr http://www.openxtra.co.uk/blog/its-usually-the-firewallanti-virus-software/comment-page-1/#comment-7044 Mike Spurr Fri, 05 Dec 2008 13:30:49 +0000 http://www.openxtra.co.uk/blog/?p=1092#comment-7044 This is a very good point. Symptoms that you may see when xml on a Sensatronics environmental monitoring devices is being blocked are: Able to get to main index page on a sensatronics device through a browser but not able to hit /xmldata /xmlconfig pages. Intellipool Network Monitor uses the /xmlconfig and /xmldata pages to get configuration data and query the devices. You will usually get a "Failed to parse" error when trying to add a Sensatronics device in Intellipool and the xml is being blocked by a firewall. This is a very good point. Symptoms that you may see when xml on a Sensatronics environmental monitoring devices is being blocked are:

Able to get to main index page on a sensatronics device through a browser but not able to hit /xmldata /xmlconfig pages.

Intellipool Network Monitor uses the /xmlconfig and /xmldata pages to get configuration data and query the devices. You will usually get a “Failed to parse” error when trying to add a Sensatronics device in Intellipool and the xml is being blocked by a firewall.

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